Manager, Surety

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance‑led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
Pay at Intact is about much more than just salary.
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Salary Range (but Not Limited To)  138,
Annual Bonus Target, Based On The Base Salary, With a Potential Payout Of Up To Double The Target (subject To Personal And Company Performance)
15%
About

The Role  A Surety career is an opportunity to define Intact’s Specialty Solutions offering and expand our business beyond $20 billion of total annual premiums. Leverage your insurance or financial background and strong people skills as you grow your career and solve the exciting challenges that each day brings in managing complex risks. Be part of a team whose size and sophistication help separate us from the competition in the space and contributes to our growing leadership in the Specialty Solutions market both in Canada and globally.
We’re looking for a Manager, Surety, to join our growing team!
What You’ll Do Here   Team leadership & development:  Coach and develop underwriters through day‑to‑day guidance, file reviews, feedback, and formal training plans which result in them being motivated towards success
Collaborate with other team leaders to achieve goals and monitor progress against the department business plan and service standards.
Lead regular team meetings to communicate priorities, operational updates, and gather feedback.
Manage team performance by conducting performance reviews and career developing discussions

Broker & market leadership:  Own key broker relationships; maintain a regular rhythm of account planning, pipeline reviews, and performance updates.
Strengthen broker portfolio performance and develop new opportunities.
Lead negotiations on larger/complex accounts and provide escalation support to underwriters.
Promote products and appetite through broker training, information sessions, and market‑facing communication.

Portfolio & profitability:  Build and manage a profitable book of business aligned to product appetite and underwriting authority.
Set and track portfolio performance targets and take action to improve results.
Review/audit underwriting files and decisions to ensure adherence to guidelines, authority levels, and company standards.
Authorize and support complex new business, renewals, endorsements, and exceptions within delegated authority.

Operational excellence:  Maintain service levels by monitoring workflow, setting priorities, and removing roadblocks to productivity.
Collaborate cross‑functionally (claims, operations, finance, product, compliance) to improve outcomes and customer/broker experience.
Navigate internal and market change with clear communication and steady execution.

What You Bring To The Table   University and/or College Degree or any combination of equivalent education and experience
Minimum 8-10 years of relevant experience in Contract Surety
Previous 1-2 years supervisory experience would be ideal
Ability to provide strategic direction, to transmit and share information to…