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Job Description & How to Apply Below
As part of a dynamic full-time team in Canada, you will provide personalized insurance advice via inbound calls, assessing clients' needs and resolving concerns effectively.
Your role will entail building strong relationships and exceeding sales goals as you recommend tailored insurance solutions for both new and existing clients. Familiarity with digital tools will enhance your client interactions and support your performance.
Key Responsibilities:
• Provide home and auto insurance advice via inbound calls
• Conduct personalized needs assessments for clients
• Build strong relationships with clients and internal partners
• Address client concerns effectively at the first point of contact
• Leverage digital resources to enhance customer experiences
Requirements:
• Bilingual in English and French
• High comprehension and speaking ability in both languages
• Willingness to obtain required insurance certifications
• Exceptional customer service and relationship-building skills
• Flexibility to work varying shifts within operational hours
Elevate your career at RBC, bringing your unique perspective and exceptional customer service skills to empower clients.
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