Planning - Supply Chain Planner

Supply Chain Planner

Location:

Onsite – 1960 Eglinton Ave E, Scarborough, ON M1L 4R1, Canada

Job Type: Full Time

• Monitors client orders from receipt to shipment; follows up with internal teams to ensure performance to On Time & In Full Deliveries (OTIF).
• Acts as voice of the customer at the site, highlighting delivery risks, escalations, and stock outs.
• Participates in site operational meetings and chairs or attends client communication calls.
• Facilitates customer order revisions and cancellations, and liability recoveries.
• Coordinates customer order releases and shipments from the plant.
• Mitigates outstanding issues affecting production or release of product with the client.
• Monitors and reports weekly and monthly OTIF performance and client metrics.
• Balances and adjusts production plan as appropriate to enhance on‑time delivery and production efficiencies, focusing on resolution of client conflicts on shared constrained equipment.
• Receives Purchase Orders (POs) from customers, confirms completeness, and communicates confirmation information to the client.
• Coordinates with support teams for document readiness, material availability, and release.
• Creates and maintains planning‑related master data, i.e. Engineering Masters.
• Reviews bulk and semi‑finished materials before accepting and planning new orders.
• Reviews various reports, including Expiry & Inventory reports, to minimize excess and obsolescence.

• College/Technical School diploma in Supply Chain Management or a related business field required.
• BSc in Supply Chain, Logistics or similar business field preferred.
• Association for Supply Chain Management (ASCM/APICS) CPIM/CSCP or similar certification preferred.
• Minimum 3 years of previous client‑related experience, preferably in a manufacturing environment.
• Equivalent combinations of education, training, and relevant work experience may be considered.
• Strong client‑service orientation and business perspective skills.
• Excellent interpersonal and communication skills (both written and oral).
• Ability to create metrics for Key Performance Indicator (KPI) reporting.
• Effective negotiation skills.
• Detail oriented with the ability to analyze complex problems quickly and propose solutions.
• Ability to balance and handle changing priorities.
• Works autonomously under general direction to meet project and team objectives.
• Proficient in Microsoft Office (Word, PowerPoint, Advanced Excel).
• Proficiency with the English language.

Expected base salary range: $80,000 – $85,000. Additional compensation may include bonus eligibility, equity, benefits, retirement plans, and paid time off.

Cosmetica Laboratories Inc. is an equal opportunity employer and is committed to creating and sustaining an inclusive environment. We welcome applicants from all qualified candidates. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.