Sr Strategic Supply Chain Manager, Softlines

Sr Strategic Supply Chain Manager, Softlines

As a Senior Strategic Supply Chain Manager for Canada Softlines, you will be at the forefront of strategic planning, execution, and optimization of Amazon's supply chain operations. In this influential role, you will lead high‑impact projects and collaborate cross‑functionally to drive business growth and deliver an exceptional customer experience. The position continuously optimizes operational metrics through strategic supply chain initiatives for Softlines and serves as a key point of contact between Retail, internal supply chain partner teams, and vendors.

You will contribute to cross‑category operational strategy, support vendor negotiations, and drive opportunities to reduce cost and waste in the supply chain.

A successful candidate is highly organized, self‑starting, and possesses strong data extraction and analytical capabilities. You will demonstrate a proven track record of driving operational initiatives, passion for the customer experience, and the ability to thrive in a high‑energy environment with parallel tactical and strategic activities.

Strong candidates will have end‑to‑end supply chain strategy or inventory management experience, knowledge of fundamental business principles, and familiarity with e‑commerce and retail. You will efficiently manage a large catalog selection, identify problems, find solutions, and build or improve processes. The ideal candidate leads and influences internal and external teams in an ambiguous environment while maintaining a customer‑centric philosophy.

• Identify and deliver end‑to‑end supply chain improvement opportunities across large cohorts of vendors.
• Monitor, analyze, and own category KPIs such as out of stock, lead time, and confirmation rates; present insights, themes, and trends to senior leadership.
• Strategically analyze production and delivery lead times while optimizing operational excellence inputs such as EDI adoption, PO confirmations, efficient receive processes, and inventory placement.
• Own initiatives to enhance cost structure and profitability, collaborating closely with partner teams to ensure successful execution.
• Lead document writing for business reviews and cross‑category Softlines supply chain initiatives.
• Become a subject‑matter expert in selected supply chain programs and initiatives that impact not only your category but all of Softlines.
• Develop trust with retail vendors and collaborate on initiatives to improve supply chain efficiency and costs, driving a delightful experience for Amazon customers.

• Bachelor's degree in management, business administration, economics, engineering, or marketing.
• 6+ years of professional or military experience.
• Experience working with complex data sets.
• Experience communicating results to senior leadership.
• Experience working in retail supply chain, end‑to‑end supply chain strategy, e‑commerce, or strategy consulting.

• MBA with a quantitative focus or advanced degrees in supply chain or operations.
• Demonstrated ability to operate both strategically and tactically in a high‑energy, fast‑paced environment.
• High degree of organization and ability to manage multiple, competing priorities simultaneously.
• Superior analytical skills (including data extraction), with demonstrated ability to dive in and quickly understand root cause and identify scalable solutions.
• Excellent business judgment, strong written and oral communication skills, and a practical, common‑sense approach to getting things done.
• Experience with SQL.
• Experience using generative AI tools to enhance workflow efficiency, with willingness to learn effective prompting and evaluation practices.
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Base salary range: 82,400.00 –  CAD annually (Toronto, ON). Compensation may include sign‑on payments, restricted stock units (RSUs), and other company‑specific elements. Final compensation is determined based on experience, qualifications, and location.

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well‑being.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.