Manager, Supply Planning - NPI

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick-service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades.

Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

At Tim Hortons, we are committed to delivering high-quality products and exceptional guest experiences across our restaurant network. The Supply Chain team plays a critical role in ensuring product availability and operational readiness for all new product launches, promotions, and transitions.

We are seeking a highly analytical and detail-oriented Manager, Supply Planning – NPI to lead supply planning execution for key business initiatives while managing cross-functional coordination across suppliers, distribution, marketing, operations, and procurement teams.

• Supply Planning & Inventory Management
• Lead supply planning activities for promotions, product transitions, and new product launches across multiple product categories
• Translate demand forecasts into executable supply and inventory plans across suppliers and distribution centers
• Define and manage supply chain execution timelines to support national promotions, regional tests, and product transitions
• Partner with suppliers to ensure production readiness, inventory availability, and capacity alignment for launch execution
• Coordinate inbound product flow from vendors to distribution centers and initial deployment to restaurants
• Monitor inventory levels and promotional service metrics while balancing freight, waste, and obsolete inventory costs within budget targets
• Identify supply risks proactively and develop contingency plans to minimize operational disruption
• Adjust supply strategies dynamically in response to changing demand patterns, supply constraints, or launch risks
• Cross-Functional NPI Planning & Launch Management
• Lead supply chain work streams for new product introductions and promotional launches within cross-functional project teams
• Collaborate closely with Marketing, Procurement, Distribution, Operations, Customer Service, and suppliers to ensure end-to-end launch readiness
• Develop supply strategies for regional tests, limited-time offers (LTOs), and national rollouts
• Drive alignment on launch timelines, execution milestones, inventory readiness, and deployment plans
• Facilitate cross-functional communication and issue resolution throughout launch planning and execution phases
• Lead rapid response and escalation management during supply disruptions or launch-related risks
• Conduct post-launch reviews to identify improvement opportunities and strengthen future NPI execution processes
• Team Leadership & Development
• Lead, coach, and develop a high-performing team of Supply Planning Analysts
• Provide ongoing mentorship, performance feedback, and career development support
• Foster a collaborative, accountable, and results-oriented team environment
• Support capability building in supply planning, inventory management, and cross-functional project execution

3+ years of progressive experience in supply planning, demand planning, procurement, or related supply chain functions within QSR or CPG industries

• Experience managing promotions, product launches, or new product introductions…