Supply Chain Customer Specialist

Position: Supply Chain Customer Specialist - Lindt
Elevate your career as a Customer Supply Chain Specialist at Lindt Canada in Toronto with a hybrid work model. Build strong relationships and master order management in this key role.

You will act as the vital link between customers and internal teams. Your responsibility is to ensure accurate order processing, timely issue resolution, and optimal communication. With 3–4 years of experience in order management and MRP environments, your insight will enhance performance and satisfaction.

Key Responsibilities:

• Ensure timely processing and audit of customer orders

• Resolve discrepancies related to stock and shipment

• Follow up on customer-specific order requirements

• Maintain performance tracking reports using Excel

• Identify process improvement opportunities and implement solutions

Requirements:

• 3–4 years of order management experience

• Strong SAP knowledge preferred

• Exceptional communication and analytical skills

• High attention to detail

• Relevant post-secondary education

Bring your supply chain expertise and customer-focused mindset to Lindt Canada and contribute to delivering premium quality chocolate.
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