Traffic Coordinator

Job Title and Location

Traffic Coordinator – Toronto, Ontario (In‑office, 5x a week, 279 Rexdale Blvd.)

$22.92 – $32.09 per hour

Supports the wholesale division of a large resale retail company, performing day‑to‑day shipping, inventory and customs duties for Canada, the United States and Australia.

• Collaborate with order entry, sales and warehouse operations on shipping schedules and inventory levels.
• Receive and review sales orders and allocations, and initiate orders for final distribution.
• Schedule export license inspections, fumigation and other government inspections.
• Ensure shipments meet requirements by confirming counts, weights and submitting export/domestic bill of lading instructions (SOLAS).
• Prepare customer shipment document packets and support customs compliance (ACE/CERS).
• Monitor and communicate shipment details, providing necessary documentation for tracking orders.
• Collaborate with the Order Entry Department to resolve invoice issues.
• Manage all truckload cross‑border inventory transfers and related customs documents.
• Use internal International Transportation System (QAD Precision) and Microsoft Office applications.
• Update SharePoint/Teams with final sales order numbers and projected shipping dates.
• Support sales final order allocations, revisions and extra orders.
• Liaise between warehouse operations, sales and customers.
• Support Accounting and Sales Team regarding A/R holds.
• Work with shippers for final inventory review and order release.
• Process and input sales orders in D365 and support final invoice posting in D365.
• Provide preliminary packing slips to the Traffic Team for distribution within USA, Canada and Australia.
• Maintain international transportation records for customs and accounting validation.
• Update weekly sales calendar and provide backup to support ocean import program for seasonal retail program.
• Coordinate cross‑departmentally for final period‑end closing and update/distribute period‑end revenue report.
• Support sale of Credential, order fulfillment/invoicing and weekly reporting.

• High school diploma or equivalent.
• 2–3 years experience in domestic and international OTR and intermodal rail transportation.
• 2–3 years experience in ocean export and transportation.
• Knowledgeable about INCO terms (International Commercial Terms).
• Strong skillset in Microsoft Office (Word, Excel, Outlook).
• Organizational skills, strong attention to detail and customer‑service orientation.
• Ability to interpret international shipping tariffs and regulatory requirements.
• Excellent oral and written communication skills.
• Ability to set priorities, meet deadlines and multi‑task with minimal supervision.
• Ability to interact with all levels of the organization and work independently or as part of a team.
• Ability to establish relationships with peers, internal and external customers and vendors.
• Working knowledge of accounting processes and procedures.
• Familiarity with SharePoint, D365 and QAD Precision.
• Promotion of company core values and support of company culture.

• Comprehensive onboarding and training from day one.
• In‑house and external training resources for all team members.
• Comprehensive extended health care plans (full‑time).
  Company‑paid life and AD&D insurance.
• Registered Retirement Savings Plan (RRSP) with company matching.
• Paid time off for leisure or other hobbies.
• Range of mental health services.

Value Village is committed to fair and accessible employment practices. We will accommodate people with disabilities during the recruitment, assessment and hiring process by providing reasonable accommodations upon request and through consultation with applicants. We will review and update recruitment policies and processes to reflect accessibility standards.

Requires communication in spoken and written English and the ability to interpret detailed verbal and written information.