Site Operations Coordinator

We’re Hiring:

Site Operations Coordinator

At Kooy Brothers Equipment Ltd., we believe in quality, teamwork, and delivering the best for our customers. If you are hardworking, eager to learn, and passionate about providing exceptional customer service
, we want you on our team!

Join us at our North York location (1919 Wilson Avenue) as a Site Operations Coordinator
, where you’ll play a key role in ensuring our customers receive the high-quality service they expect from a trusted, Canadian, family-owned business that’s been growing strong for nearly 40 years as you travel the GTA and perform repairs for our valued customers at their location.

Learn more about us at

As our Site Operations Coordinator, you'll take ownership of the movement, organization and customer readiness of everything outside our four walls. From equipment flow and inventory organization to customer pickups and the overall appearance of our site, you'll ensure our outdoor operations are safe, efficient and ready to support every customer interaction.

Working alongside two Site Associates, you'll coordinate daily priorities, establish efficient workflows and help create a well‑organized operation that enables our Sales, Service and Parts teams to deliver an exceptional customer experience. While this role does not have formal people management responsibilities, you will provide day‑to‑day direction, coaching and coordination to ensure work is completed safely, efficiently and to Kooy Brothers' standards.

If you enjoy being outdoors rather than behind a desk, this role offers the opportunity to take ownership of a dynamic, year‑round operation. This is a hands‑on position performed primarily outdoors in all seasons and weather conditions, where you'll play a key role in keeping our equipment, inventory and site organized, safe and customer‑ready every day.

Site Operations & Presentation: Own the organization, appearance, cleanliness, accessibility and operational readiness of all outdoor areas, including equipment layout, staging areas, traffic flow and seasonal conditions.

Equipment & Inventory Coordination: Maintain an accurate and organized system for tracking equipment across the site, including clearly designated bin and location assignments. Coordinate equipment movement between departments, stage equipment according to business priorities, and update locations and inventory movements in the dealership’s inventory management system using a computer or tablet. Ensure physical equipment locations match system records, support inventory counts and audits and identify and resolve discrepancies proactively.

Daily Team Coordination: Plan and coordinate the daily activities of two Site Associates, establish priorities, monitor progress, provide day‑to‑day direction and coaching, and elevate performance concerns when appropriate.

Customer

Experience:

Ensure customer pickup areas are organized and welcoming, assist customers in the outdoor equipment area, coordinate safe loading and unloading, and support seamless customer handoffs.

Cross‑Functional Coordination: Work closely with Service, Parts, Sales, Warehouse and Delivery to ensure equipment is available where and when it is needed.

Process Improvement: Identify opportunities to improve site organization, equipment flow, efficiency and operational effectiveness through practical, sustainable improvements.

• A safe, clean and well‑organized site.
• Equipment is easy to locate and customer‑ready.
• Efficient movement of equipment with minimal delays.
• Daily priorities are completed without constant supervision.
• Site Associates understand expectations and work proactively.
• Sales, Service and Parts can rely on the outdoor operation to support their success.
• Customers experience a professional, organized and welcoming site.