Parts & Service Management at Cooper Equipment

Drive customer satisfaction as a Parts & Service Coordinator at Cooper Equipment Rentals. Focus on parts logistics and technician coordination for optimized service delivery.

In this role, you'll handle parts ordering, inventory monitoring, and technician dispatch to ensure all repairs are efficient and timely. Candidates must have a minimum of 3 years of experience in customer service or the rental industry and reside in Canada legally to apply. A high school diploma is required, and further education in logistics is preferred.

Key Responsibilities:

• Coordinate ordering and delivery of parts for technicians

• Monitor and maintain shop inventory and supplies

• Open, update, and close all service work orders

• Schedule technician availability with customer demands

• Communicate service timelines and parts status to teams

Requirements:

• Minimum 3 years in relevant customer service roles

• High school diploma; further education is an asset

• Familiarity with construction equipment parts

• Excellent verbal and written communication skills

• Proficiency with Microsoft Office and service systems

Utilize your expertise in parts and service coordination to contribute to success at Cooper Equipment Rentals.
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