Demand Planning Manager

• Own the 12-to-18-month rolling demand forecast across retail, wholesale, and DTC channels in Canada and the US at SKU and category levels
• Partner with Sales, Marketing, and Product/Merchandising on consensus forecasting, promotional planning, demand signals, and lifecycle decisions
• Build and maintain baseline and customer-specific forecasts
• Own inventory forecasting, working capital planning, and budget reconciliation with Finance
• Set inventory targets, safety stock policies, reorder points, and lead-time assumptions across channels and distribution centers
• Lead planning for new product introductions and end-of-life transitions
• Identify operational implications of marketing campaigns and site changes
• Own the end-to-end S&OP process, including executive meetings, pre-S&OP demand reviews, and consensus forecasts
• Manage service levels, inventory health, landed costs, operating cadence, and operational metrics with Supply Chain
• Translate validated demand into firm purchase orders with target Cargo Ready Dates and hand off for execution
• Build planning cadences, templates, SOPs, and scalable reporting infrastructure
• Own the demand planning KPI scorecard and manage total inventory investment to plan
• Continuously improve forecasting methodologies, tools, and data inputs
• Lead, coach, and develop Demand Planners across retail, digital, and wholesale channels
• Set goals and performance standards for direct reports and foster cross-functional collaboration
• Report forecast accuracy, inventory health, working capital impact, and supply commitments to the COO and leadership team

Requirements

• University Degree in Supply Chain Management, Business, Engineering, or related discipline
• 3+ years in demand planning, supply chain planning, or commercial finance roles
• Experience planning across retail, wholesale, and DTC channels, ideally across Canada and the US
• Track record of building or scaling a demand planning function in a high-growth environment
• Strong spreadsheet fluency in Excel or Google Sheets
• Strong statistical and quantitative fluency, including distinguishing signal from noise
• Advanced Excel or Google Sheets skills
• Strong financial fluency, including ownership of the inventory budget line and partnership with Finance on working capital and margin
• Experience with demand planning platforms suited to eCommerce-first technology stacks such as Shopify and Fulfil.io

Core Competencies

Demonstrates expertise in demand planning and supply chain management, with a strong focus on inventory forecasting, financial fluency, and cross-functional collaboration. Proficient in utilizing demand planning platforms and advanced spreadsheet skills to drive accuracy and efficiency in forecasting processes.

Highest-signal resume keywords

• Demand Planning
• Inventory Forecasting
• Financial Fluency
• Statistical Analysis
• Cross-Functional Collaboration

ATS Optimization Keywords

Hard Skills

• Demand Planning
• Inventory Management
• Statistical Analysis
• Budget Reconciliation
• Forecasting Methodologies
• KPI Management
• Working Capital Planning
• Promotional Planning
• Lifecycle Management
• S&OP Process

Soft Skills

• Leadership
• Coaching
• Collaboration
• Communication
• Goal Setting

Certifications & Qualifications

• University Degree in Supply Chain Management
• University Degree in Business
• University Degree in Engineering

Industry Keywords

• Retail
• Wholesale
• DTC Channels
• High-Growth Environment
• Operational Metrics

Tools & Technologies

• Excel
• Google Sheets
• Shopify
• Fulfil.io