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Claims Manager - LTL Freight Specialist
Job Description & How to Apply Below
We are looking for an experienced Claims Manager with five or more years in freight claims, transportation operations, or LTL logistics. The successful candidate will be well-versed in managing cargo claims and resolving discrepancies, collaborating with terminals and operations to ensure smooth operations.
Your role will include maintaining precise records and identifying trends for process enhancement.
Key Responsibilities:
• Manage the full freight claims process and OS&D concerns
• Analyze claims liability and facilitate resolutions
• Partner with operations and carriers to address freight discrepancies
• Keep track of claims trends and propose improvements
• Ensure accurate documentation and policy compliance
Requirements:
• At least 5 years in freight claims or LTL logistics
• Strong knowledge of claims procedures and investigations
• Experience with OS&D and damaged freight resolution
• Ability to handle multiple priorities in a busy environment
• Experience in a transportation or 3PL context is preferred
Take ownership of the claims function while contributing to improved operational efficiency and customer relations.
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