Samples Fulfillment Coordinator

POSITION SUMMARY

Tayco is looking for one Samples Fulfillment Coordinator who will be responsible for coordinating the day-to-day operation of Tayco and BRC’s literature programs, including inventory control, material flow, order fulfillment, replenishment, shipping, and distribution. The role works closely with internal and external customers, Procurement, Marketing, and third-party carriers to ensure materials are available, orders are fulfilled accurately, and deliveries are completed efficiently.

The position also works closely with the Marketing Material Supervisor to review inventory and usage data, prepares regular reports, supports promotional and sample programs, and contributes to continuous improvement of literature processes and departmental operations.

• Coordinate Tayco and BRC’s literature programs, ensuring the effective availability and distribution of literature, samples, and promotional materials.
• Monitor inventory levels and material availability and communicate low-stock items, discrepancies, or potential shortages to the Marketing Material Supervisor.
• Coordinate order fulfillment and distribution, including the preparation, packing, and shipment of literature, samples, and promotional materials.
• Communicate with internal and external customersregardingorders, material availability, delivery requirements, and general inquiries.
• Coordinate the receipt, organization, storage, and distribution of incoming marketing materials to ensure materialsremainaccessible and ready for use.
• Maintain Tayco’s Kanban system and coordinate replenishment based on inventory levels andflag replenishment needs to the Marketing Material Supervisor.
• Perform routine inventory counts and update inventory records as required.
• Submit weekly material replenishment requests through Procurement based on stock levels, usage, andanticipatedrequirements.
• Resolve routinelogisticsexceptions and delivery issues with third-party shipping providers to supporttimelyand reliable fulfillment.
• Prepare and coordinate sample and promotional kits according to established categories, campaign requirements, and distribution needs.
• Assist with the preparation and distribution of promotional mailouts supporting marketing campaigns and dealer engagement programs.
• Coordinate artwork updates and literature revisions with the Marketing Material Supervisor to ensure current materials are available for distribution.
• Collaborate with the Marketing Team to support continuous improvements to literature processes, workflow, organization, and operational efficiency.
• Create and print labels, and assemble and label sample rings, kits, and other sample materials, ensuring accuracy and consistency with established requirements.

• Provide general administrative support to the Marketing Team as required, including organizing materials, preparing documents, or updating internal resources.
• Activelyparticipatein Social Committee activities and initiatives.
• Perform other duties as assigned.

Accountability: Takes personal ownership and responsibility for the quality and timeliness of work commitments. Follows organizational guidelines, professional standards,regulations and principles.

Demonstrates reliability and integrity on a daily basis.

Adaptability: Adapts and responds to changing conditions, priorities,technologies and requirements.

Recognizes new information and ideas with a willingness to alter opinions and behaviours. Applies versatility,reasoning and innovativeness in the face of change. Ability to comfortably collaborate ina variety of situations and with diverse individuals.

Communication: Expresses and transmits information with consistency and clarity, using active listening technique sin order to effectively understand provided feedback, summarizes information according to the audience in order topromote engagement and increase understanding.

Networking and Relationship: Building Effectively builds constructive, friendly, professional relationships and networks of key contacts with people and colleagues,maintains partnerships that can provide information,assistance and support.

Organizational: Awareness Shows commitment to the organizational vision and strategic goals by acting in accordance to organizational expectations and through having a solid understanding of the internal environment. Uses knowledge of organizational and business climate to solve issues and accomplish goals and business strategies,complies withand enforces organizational…