Hardware Supply Chain Management - Senior Associate

Job Responsibilities:

Supply Chain Operations   Own end-to-end supply planning for assigned categories/SKUs (e.g., technology hardware, ATM/branch parts, cards, print materials), balancing service, cost, and inventory targets.
Execute and refine MRP/DRP parameters (lead times, MOQ, safety stock, reorder points) in ERP/APS tools.
Partner with Procurement and Suppliers on capacity, lead-time commits, and risk mitigation; drive shortage recovery.
Monitor and manage inventory health (turns, aging, excess & obsolete) with corrective actions to hit targets.
Track service performance (OTIF, fill rate, backorders) and lead root-cause analysis with corrective action plans.
Coordinate logistics and fulfillment with 3PLs and internal DCs to reduce cycle times and exceptions.
Support S&OP/SIOP routines; ensure supply plans align with demand, financial plans, and control requirements.

Supply Chain Project Management   Lead cross-functional projects (parameter resets, supplier transitions, NPI ramps, network redesigns, tool upgrades).
Build project charters, timelines, RAID logs, and stakeholder communications; track milestones and budgets.
Drive change management and adoption of new processes/tools; document SOPs and train end users.
Develop business cases with quantified benefits (service, working capital, cost-to-serve, productivity).
Implement KPIs and dashboards; establish control plans and governance to sustain outcomes.

Data, Controls & Finance Alignment   Translate business questions into data queries; develop repeatable reporting using ERP/APS and BI tools.
Perform scenario modeling for supply, inventory, and capacity decisions; quantify financial impact.
Ensure master data accuracy and governance for planning-relevant attributes.
Uphold internal controls (e.g., SOX) and partner with Finance on inventory valuation, write-offs, and reconciliation.

Risk & Compliance   Identify supply risks (single sourcing, geo exposure, quality, logistics) and maintain mitigation plans.
Coordinate with Risk, Compliance, and Vendor Management for regulated third-party engagements.

Required Qualifications , Capabilities and

Skills:

Communication

Skills:

Excellent interpersonal, written, and verbal communication skills with the ability to present and influence at the executive level.
Organizational

Skills:

Highly organized, self-starter with creativity, resourcefulness, and strong leadership.
Project Management:
Strong project management skills with the ability to prioritize and drive initiatives to completion.
Attention to Detail:
Detail-oriented with high accuracy and time management skills.
Problem Solving: structured root-cause analysis and continuous improvement (Lean/Six Sigma a plus).
Data Management:
Expertise in collating, reporting, and reconciling large data sets.
Industry Knowledge:
Strong interest and understanding of Merchant Services, vendor management, equipment procurement, inventory control, and operations.
Customer Focus:
Strong customer/client focus while ensuring a sound control environment.
Technical Proficiency:
Proficient with PowerPoint and developing high-quality presentations, graphs, and analytics.
Strategic Mindset:
Results-driven with a strategic mindset and strong business acumen, able to work under pressure to meet critical deadlines.
Resource Management:
Ability to work with a wide variety of internal and external resources, manage expectations, resolve disputes, and establish credibility/trust.
Supply Chain:  MRP/DRP, inventory optimization, supplier management, logistics coordination, S&OP/SIOP.
Analytical:  Quantitative skills and qualitative skills; ability to turn data into operational and financial decisions.
Controls Mindset:  familiarity with finance-industry control frameworks (e.g., SOX) and audit readiness.
Bachelor’s degree in Supply Chain, Industrial Engineering, Operations, Business, or related field;
Master’s/MBA a plus.

Required:

3+ years of hands-on experience with inventory management tools/modules, such as:
SAP (MM/IM, PP, APO/IBP), Net Suite Inventory, Oracle Fusion SCM/Cloud, Microsoft Dynamics 365 (Supply Chain), or similar.

Experience with analytics/BI tools (advanced Excel/Google Sheets; Power BI/Tableau; SQL is a plus).
Proficient in MS Office, Access, and SharePoint Development, etc.

Experience with project tools (MS Project, Smartsheet, Jira/Confluence).
Certifications preferred: APICS CPIM/CSCP, PMP/Prince2, Lean Six Sigma Green Belt.
Track record delivering measurable improvements in service, inventory, cost, and…