National Manager, Finished Vehicle Operations

Hyundai Glovis Canada is a subsidiary of Glovis America and supports Hyundai Motor Group and Kia Motors with end-to-end transportation and logistics services. The company specializes in worldwide finished vehicle transportation, integrating rail, truck, and ship to provide seamless movement and storage of vehicles. By maintaining strong relationships with partners, processors, and transportation companies, GCI focuses on quality, continuous service improvement, and customized cargo tracking.

The organization emphasizes optimized routes and efficient operations to deliver smooth, reliable experiences for its clients.

The National Manager, Finished Vehicle Operations is a full-time, on-site role based in Toronto, ON, responsible for providing strategic leadership and oversight of GLOVIS Canada’s end-to-end finished vehicle logistics operations nationwide. This role develops and executes short-, mid-, and long-term operational strategies, oversees national transportation network and capacity planning, and drives financial performance, profitability, and operational excellence. The National Manager leads strategic partnerships with automotive OEM customers and logistics service providers, oversees major commercial negotiations, and identifies new business opportunities to support sustainable growth.

Key responsibilities include optimizing logistics networks, managing operational KPIs, mitigating supply chain risks, and leading major customer and operational escalations. The role also provides leadership and development to the Vehicle Operations management team, evaluates strategic investments and business expansion opportunities, and serves as a key advisor to executive leadership on operational strategy, financial performance, and long-term business growth.

• Develop and execute the short-, mid-, and long-term strategy for GLOVIS Canada’s finished vehicle logistics operations.
• Provide strategic leadership and oversight across the end-to-end finished vehicle logistics network
  , including motor carrier, rail, port, compound, yard, and off-site operations.
• Lead national transportation network and capacity planning to ensure sufficient and reliable capacity to support current and future OEM requirements.
• Own the financial performance and profitability of Vehicle Logistics Operations, including revenue, budget, operating cost, and profit targets.
• Drive operational excellence and network optimization to continuously improve delivery performance, productivity, capacity utilization, transit time, and total logistics cost.
• Establish and manage key operational KPIs and performance governance
  , including delivery performance, dwell time, vehicle damage, productivity, cost, and customer service.
• Develop and maintain senior-level relationships with automotive OEM customers
  , understanding their long‑term supply chain requirements and translating them into effective logistics solutions.
• Establish strategic partnerships with motor carriers, railroads, ports, terminal operators, compound operators, and other logistics service providers
  .
• Lead major RFPs, carrier sourcing initiatives, commercial negotiations, and contract negotiations to secure competitive rates, sufficient capacity, and sustainable service performance. The existing Senior Manager JD already assigns responsibility for RFP coordination and vendor contract negotiations.
• Develop robust contingency and business continuity strategies to mitigate risks associated with capacity shortages, transportation disruptions, seasonal volume peaks, extreme weather, and other supply‑chain disruptions.
• Lead the resolution of major customer and operational escalations
  , working cross-functionally to identify root causes and implement sustainable…