Team Lead, Maintenance

The Team Lead, Maintenance at Fitzrovia is a senior, hands-on leadership role responsible for driving the day-to-day execution of building maintenance operations across our luxury apartment communities. This position requires strong technical expertise, team leadership, and a practical, solutions-oriented approach to ensure building systems operate efficiently, safely, and in compliance with all regulatory requirements. The Team Lead, Maintenance works directly alongside the maintenance team, coordinating vendors, managing day-to-day operational priorities, and collaborating closely with the Capital Projects team on preventive maintenance and larger-scale initiatives.

At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, making this role ideal for a leader who is comfortable rolling up their sleeves, wearing multiple hats, and contributing meaningfully to all aspects of real estate operations.

The salary range for this position is $70,000 to $75,000, based on skills and experience. Our total rewards program recognizes performance, supports well-being, and encourages growth by offering paid vacation and personal days, comprehensive benefits, wellness and mental health resources, and a generous professional development allowance.

Fitzrovia uses AI-enabled tools to assist in screening and assessing applications. Final hiring decisions are made by Fitzrovia’s hiring team.

Key Responsibilities
Maintenance Execution & Team Leadership

Lead and support the maintenance team in the execution of daily work orders, preventive maintenance, and building repairs, while stepping in hands-on as required to meet operational and business needs.

Assign, prioritize, and monitor work orders to ensure timely completion in alignment with safety standards, building codes, and company policies.

Provide on-the-job coaching, technical guidance, and support to maintenance staff.

Work Order & Operations Management

Oversee the intake, scheduling, documentation, and closeout of work orders through the CMMS system.

Support suite turns and market-ready preparation, including inspections, repairs, and coordination of turnover activities.

Identify recurring issues and operational inefficiencies, recommending practical improvements.

Preventive Maintenance & Building Systems

Support the planning, execution, and documentation of preventive maintenance programs for all major building systems (HVAC, mechanical, electrical, plumbing, and life safety).

Assist with inspections, testing, and regulatory compliance, escalating system or capital-related concerns as required.

Coordinate vendors and contractors for maintenance services and minor repairs, including scheduling, site access, scope clarification, and verification of completed work.

Ensure all vendor work aligns with Fitzrovia standards, timelines, and cost expectations.

Administrative, Reporting & Stakeholder Support

Maintain accurate maintenance records, PM plans, and documentation within Yardi/MIQ and related systems.

Track recurring issues, warranties, and follow-up actions, and support procurement of materials and tools.

Deliver professional, responsive service to residents and internal stakeholders, supporting clear communication around maintenance activities and upholding Fitzrovia’s hospitality standards.

Qualifications & Experience

High school diploma or equivalent required; trade certification or technical training considered an asset.

3+ years of experience in residential building maintenance or facilities operations.

Demonstrated ability to lead by example and work hands-on alongside a maintenance team.

Advanced knowledge of HVAC, plumbing, electrical systems, and general construction, with a background in construction, HVAC, and plumbing highly preferred

Strong understanding of the Ontario Fire Code, Building Code, Canadian Electrical Code, Occupational Health and Safety Act, and other relevant legislation, including "Confined Space" entry procedures and associated testing equipment

Experience using computerized maintenance management systems (CMMS).

Strong organizational, time management, and communication skills.

Ability to prioritize tasks and adapt to…