Team Lead, Maintenance

The Team Lead, Maintenance at Fitzrovia is a senior, hands-on leadership role responsible for driving the day-to-day execution of building maintenance operations across our luxury apartment communities. This position requires strong technical expertise, team leadership, and a practical, solutions-oriented approach to ensure building systems operate efficiently, safely, and in compliance with all regulatory requirements. The Team Lead, Maintenance works directly alongside the maintenance team, coordinating vendors, managing day-to-day operational priorities, and collaborating closely with the Capital Projects team on preventive maintenance and larger-scale initiatives.

At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, making this role ideal for a leader who is comfortable rolling up their sleeves, wearing multiple hats, and contributing meaningfully to all aspects of real estate operations.

The salary range for this position is $70,000 to $75,000, based on skills and experience. Our total rewards program recognizes performance, supports well-being, and encourages growth by offering paid vacation and personal days, comprehensive benefits, wellness and mental health resources, and a generous professional development allowance.

Fitzrovia uses AI-enabled tools to assist in screening and assessing applications. Final hiring decisions are made by Fitzrovia’s hiring team.

• Lead and support the maintenance team in the execution of daily work orders, preventive maintenance, and building repairs, while stepping in hands-on as required to meet operational and business needs.
• Assign, prioritize, and monitor work orders to ensure timely completion in alignment with safety standards, building codes, and company policies.
• Provide on-the-job coaching, technical guidance, and support to maintenance staff.

• Oversee the intake, scheduling, documentation, and closeout of work orders through the CMMS system.
• Support suite turns and market-ready preparation, including inspections, repairs, and coordination of turnover activities.
• Identify recurring issues and operational inefficiencies, recommending practical improvements.

• Support the planning, execution, and documentation of preventive maintenance programs for all major building systems (HVAC, mechanical, electrical, plumbing, and life safety).
• Assist with inspections, testing, and regulatory compliance, escalating system or capital-related concerns as required.
• Coordinate vendors and contractors for maintenance services and minor repairs, including scheduling, site access, scope clarification, and verification of completed work.
• Ensure all vendor work aligns with Fitzrovia standards, timelines, and cost expectations.

• Maintain accurate maintenance records, PM plans, and documentation within Yardi/MIQ and related systems.
• Track recurring issues, warranties, and follow-up actions, and support procurement of materials and tools.
• Deliver professional, responsive service to residents and internal stakeholders, supporting clear communication around maintenance activities and upholding Fitzrovia’s hospitality standards.

• High school diploma or equivalent required; trade certification or technical training considered an asset.
• 3+ years of experience in residential building maintenance or facilities operations.
• Demonstrated ability to lead by example and work hands-on alongside a maintenance team.
• Advanced knowledge of HVAC, plumbing, electrical systems, and general construction, with a background in construction, HVAC, and plumbing highly preferred
• Strong understanding of the Ontario Fire Code, Building Code, Canadian Electrical Code, Occupational Health and Safety Act, and other relevant legislation, including "Confined Space" entry procedures and associated testing equipment
• Experience using computerized maintenance management systems (CMMS).
• Strong organizational, time management, and communication skills.
• Ability to prioritize tasks and adapt to…