Building Assistant Superintendent

The Assistant Superintendent is responsible for the daily maintenance, cleanliness, and smooth operation of the building while supporting the Property Manager and Superintendent.

• Perform routine inspection and maintenance of building systems including HVAC, plumbing, electrical, and mechanical equipment
• Troubleshoot and resolve minor to moderate maintenance issues efficiently
• Conduct preventative maintenance to ensure systems operate safely and effectively
• Maintain building common areas, mechanical rooms, hallways, and exterior grounds

• Respond promptly to in-suite maintenance requests (e.g., plumbing, electrical, appliances, repairs)
• Coordinate and complete suite turnovers, including repairs, and preparation for new tenants
• Ensure units meet company standards and are move-in ready

• Respond to after-hours and weekend emergency calls on a rotational basis
• Act quickly and effectively in emergency situations (e.g., leaks, power outages, fire alarms, flooding)
• Follow proper safety and escalation procedures

• Perform garbage removal and maintain waste management areas
• Handle snow removal, salting, and general seasonal upkeep of the property
• Maintain exterior cleanliness, including walkways, parking areas, and landscaping support

• Address tenant concerns and complaints in a professional, respectful manner
• Provide excellent customer service and maintain positive tenant relationships
• Communicate effectively with Superintendent and Property Manager regarding issues or escalations
• Assist with contractor supervision as needed
• Ensure compliance with workplace safety standards and company policies

• Keep accurate records of maintenance work, inspections, and incidents
• Report major repairs or system concerns to the Property Manager
• Assist with inventory tracking for tools and supplies

• Previous experience as an Assistant Superintendent or in residential building maintenance
• Strong working knowledge of electrical, plumbing, HVAC, and general building systems
• Ability to troubleshoot mechanical issues independently
• Experience handling emergency situations calmly and effectively
  
  Strong communication and interpersonal skills
• Customer-service oriented with a professional demeanor
• Physically capable of performing maintenance tasks (lifting, standing, climbing stairs)
• Availability for on-call rotation, including evenings and weekends