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Change Management

Director of Service Design & AI-Driven Journeys

Job in Toronto, Ontario, C6A, Canada
Listing for: Société Financière Manuvie
Full Time position
Listed on 2026-01-01
Job specializations:
  • Management
    Change Management
  • IT/Tech
    Change Management
Job Description & How to Apply Below
Une entreprise de services financiers cherche un leader en design de services à Toronto pour co-diriger la pratique de gestion des parcours client. Le candidat idéal aura plus de 10 ans d'expérience dans le domaine et sera responsable d'établir des méthodologies basées sur des résultats mesurables. Ce rôle exige des compétences solides en leadership, en recherche qualitative et quantitative, et la capacité de traduire des insights en solutions pratiques.

Une connaissance du secteur des services financiers est un atout.
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