Workplace Portfolio Advisor

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team. Our Workplace Strategy & Transformation/Finance office is seeking two (2) Workplace Portfolio Advisors to join the team! These roles are key in the day-to-day advisory, administration and management of Metrolinx’s Workplace portfolio, with a particular focus on contract administration, project management.,

change management, stakeholder and vendor engagement and monitoring risks.
What will I be doing?

Liaise regularly with stakeholders such as Procurement, Finance, Real Estate, Communications, I & IT, and Station Services, and lead the contact management, coordination, and planning support Workplace initiatives.

Understanding and ability to interpret and extract key terms related to Workplace contracts, including construction & leasehold improvements, facility management, and operational agreements.

Act as liaison with the key stakeholders and all divisions to identify, evaluate and resolve issues, recommending Workplace initiatives and programs.

Work collaboratively with other members of the Workplace team in managing workplace initiatives and programs.

Lead business planning needs identification, including gathering and assessing customer service delivery business needs/requirements from key stakeholders across applicable business units.

Project management of assigned projects, based on project complexity, stakeholder department resources, and project development and implementation timelines.

Develop and maintain project management reports providing current, accurate, and meaningful information regarding project progress.

Interact with cross functional teams, advisory committees, and stakeholders to identify and progress projects and initiatives, manages distribution of information and provide updates to senior management and stakeholders.

Prepare communications and change management plans, communicate the implementation of initiatives, standards, and designs to various business units

Provide change management support and lead continuous improvement initiatives across the Workplace portfolio.

Review internal project/process management methodologies and consult Lean Centre of Excellence subject matter experts to look for opportunities for continuous improvements to maintain relevance with best practices.

Reconciles billings and invoices against work orders; verifies billing amounts, quantities, and hours of labour; identifies and reports discrepancies for resolution.

What Skills and Qualifications Do I Need?

Completion of a diploma in Business Administration, Interior Design, Architecture, Project Management, Facilities Management or related field – or a combination of education, training and experience deemed equivalent.

Demonstrated experience with project lifecycle management solution systems, with a Workplace Management context preferred

An understanding of the processes of project planning and contract administration, particularly in a public sector context

Planning, organizing, and coordination skills to plan, prioritize, and organize work assignments to meet deadlines and achieve assigned objectives

Experience with computer applications (. Project Management software, MS Office Suite (Outlook, Word, Excel, PowerPoint, Visio, , databases, timekeeping systems, and other application software

Interpersonal, customer service, and oral/written communication skills

Experience managing projects for general office facilities and related assets

Operational, administrative, and financial procedures and office financial controls processes

Project coordination experience to monitor progress projects for adherence to project requirements,…