Managing Director - Lending Portfolio Management

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Join a pioneering team shaping the future of Canadian Retail Credit Strategies.

We’re building next-generation, end-to-end credit solutions that span the entire lifecycle—from acquisition and account management to collections—anchored in a holistic Lending Decision Strategy and aligned with Canadian Personal & Business Banking (P&BB) priorities.

Our approach combines cutting-edge decisioning software, advanced decision trees, and innovative credit models to deliver smarter, faster, and more customer-centric outcomes. This is your opportunity to influence credit cycles using modern modeling techniques and best-in-class decisioning applications, all within a high-performance, customer-focused environment.

If you’re passionate about leveraging data, technology, and strategy to transform lending decisions and drive meaningful impact across Canadian P&BB, this is the team for you. Develops and maintains risk decision-support strategies using analytical solutions to enable high-quality, fact-based decisions for a designated risk portfolio. Supports the development of the strategy and roadmap for data quality, data analytics, data modeling, reporting, business intelligence, and the design and development of sophisticated decision support tools.

Leads the development and supports the execution of Retail product suite credit strategies (i.e. Unsecured Lending, Real Estate Secured Lending or Business Banking) to drive ROE-accretive primary customer growth and full customer relationships while optimizing risk-return outcomes within prescribed Board approved risk appetite. Defines 1

LOD business requirements for supporting predictive models developed in 2

LOD to accurately estimate risk, ensuring sophistication and connectivity across the retail credit ecosystem, i.e., granular customer segments, behavioural data, active model lifecycle management. Owns the end-to-end credit customer journey for their retail credit product suite, and the connectivity across the customer lifecycle (i.e. acquisition, account management, collections strategies) with agile targeting, treatments and actions responsive to the dynamic macroeconomic environment.

Develops portfolio monitoring, continuous improvement and calibration of early warning signals to ensure early indications of elevated risk are proactively identified, with accurate loss forecasts, downturn readiness, and timely adjustments and de-risking strategies and actions, and are connected to customer experience, acquisition, account management and collections action plans.