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Director, PL Operations

Job in Toronto, Ontario, C6A, Canada
Listing for: Techtronic Industries Canada Inc.
Full Time position
Listed on 2026-01-04
Job specializations:
  • Management
    Operations Manager, Supply Chain / Intl. Trade, Business Management
  • Business
    Operations Manager, Supply Chain / Intl. Trade, Business Management
Job Description & How to Apply Below
Position: Director, 3PL Operations

Director, 3PL Canada Operations

Join to apply for the Director, 3PL Canada Operations role at Techtronic Industries Canada Inc.

At TTI, people come for the opportunity and stay for the culture! The Director, 3PL Operations (International) is responsible for the strategic oversight, performance, and governance of third‑party logistics (3PL) operations across Canada and international markets. This leader ensures that all 3PL partners operate with consistency, compliance, and cost efficiency while supporting Milwaukee Tool’s rapidly expanding global footprint.

Strategic Leadership
  • Develop and execute the global 3PL strategy to enable growth, speed, and scalability in alignment with enterprise priorities.
  • Serve as the strategic liaison between the EVP, Distribution & Transportation and 3PL partners to ensure performance alignment and contract compliance.
  • Lead long‑term planning for distribution footprint optimization, automation adoption, and capability enhancement across regions.
  • Oversee sourcing, negotiation, and onboarding of new 3PL partners through a disciplined RFP and governance process.
Operational Excellence
  • Direct day‑to‑day operations and performance across Canada and global 3PL sites, ensuring delivery accuracy, safety, and efficiency.
  • Establish standardized operating frameworks, metrics, and KPIs across all 3PL locations to drive transparency and accountability.
  • Lead quarterly and annual business reviews with 3PLs, ensuring action plans are in place for continuous improvement.
  • Partner with Continuous Improvement and Supply Chain Engineering to introduce best‑in‑class technology, process optimization, and automation.
Financial & Performance Management
  • Own full P&L accountability for 3PL operations within scope, including budgeting, forecasting, and cost variance management.
  • Collaborate with Finance and Procurement to ensure fiscal discipline, contract alignment, and cost‑savings realization.
  • Monitor key performance indicators, labor efficiency, and throughput metrics to deliver measurable operational gains.
Governance, Compliance & Risk
  • Ensure compliance with international trade laws, customs requirements, and environmental, health, and safety regulations.
  • Maintain strong audit controls and business continuity plans across all 3PL sites.
  • Partner with Legal, Compliance, and HR to mitigate co‑employment, data security, and contractual risk.
Leadership & Collaboration
  • Provide leadership and direction to regional logistics and 3PL performance managers globally.
  • Build collaborative partnerships across internal functions—Procurement, Customer Fulfillment, Finance, and Talent Management—to ensure business alignment.
  • Represent Milwaukee Tool in senior‑level negotiations, site visits, and executive forums to uphold the company’s culture and performance standards.
What You Will Benefit From
  • Extensive health benefits, including vision and dental care
  • Retirement Savings Plan with Employer Matching Contributions
  • Competitive Base Salary (140K to 160K), plus 50% annual bonus
  • Paid time off and employee discount programs
  • Annual $500 Wellness Program allowance

Visit our:
Company Website, Linked In and Instagram today

Diversity, equity, and inclusion are at the core of our values ause of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team.

We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

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