Home Support Supervisor

Company Description

Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!

The Home Support Supervisor leads a team of Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management. Travel to patient’s homes in the community, work collaboratively with multidisciplinary teams, assess patient needs, manage staff, gather data, and ensure patient concerns are addressed.

• Travel to patient’s homes in the community.
• Work collaboratively with multidisciplinary teams in a community setting.
• Assess patient needs, formulate the plan of care, and assess progress towards outcomes.
• Responsible for the management of staff, conducting performance appraisals and implementing progressive disciplinary action.
• Gather, record and analyze patient and employee feedback and maintain an awareness of key indicators such as caseload volume, staff turnover, occurrence rates, satisfaction levels, risk levels, and performance appraisal completion rates.
• Ensure that all patient concerns and complaints are addressed and documented in a timely manner.

• Current registration with the Colleges of Nurses of Ontario (CNO) in good standing.
• Minimum three (3) years’ experience with progressive leadership responsibilities as a direct supervisor, preferably in a community setting.
• Valid driver’s license and access to a reliable vehicle.
• Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format.
• Ability to write reports and communicate effectively in writing and verbally.
• Excellent English verbal and written communication skills (Additional language skills considered an asset).
• Solid knowledge of the principles, practices, and methods of community nursing and service delivery to patients as well as program development, implementation, and evaluation.

This position is a current vacancy. Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process. If you require accommodation because of disability through the recruitment process, please contact Human Resources at () for assistance.