Organizational Change Manager

Reporting to an AVP, the Program Change Management Lead is responsible for leading Organizational Change Management (OCM) across complex, high-risk programs comprising multiple sub-programs and projects. This role applies OCM methodology end-to-end to ensure change is successfully adopted, sustained, and delivers measurable business value. Success is defined by stakeholder satisfaction, quality outcomes, and realized benefits. As a trusted leader, the role partners closely with Program Directors, Project Managers, and Business Sponsors to guide the organization through transformation.

• Integrate change management activities across program and project plans

• Lead change initiatives related to business process and technology transformation

• Develop and execute OCM strategies, including stakeholder engagement, communications, leadership alignment, readiness, training, and capability transfer

• Proactively identify and mitigate change risks and resistance to ensure adoption and sustainability

• Facilitate executive and senior-leader discussions to drive alignment and change adoption

• Continuously elevate change management practices through industry and market insights

• 15+ years of experience leading large-scale, complex change programs

• Deep expertise in organizational change management and project lifecycle methodologies

• Strong analytical, problem-solving, and stakeholder management capabilities

• Proven ability to influence executive leaders and collaborate across matrixed organizations

• Recognized change leader with high integrity, low ego, and the ability to drive alignment and results

• Advanced communication, facilitation, and negotiation skills