Director, Client Success in Montreal

Step into a leadership role at Dialogue as the Director of Client Success. Enhance enterprise account strategies while inspiring your team and driving client satisfaction.

In this key leadership position, you will act as a trusted advisor for Dialogue’s enterprise clients while managing a team of account managers. Your mission includes strengthening relationships with executive leaders to elevate the overall quality of service delivered to clients. The role will leverage your strategic thinking and coaching style to enhance team performance and client engagement.

Key Responsibilities:

• Lead team of senior account managers to exceed growth targets

• Cultivate relationships with key stakeholders

• Design effective retention and expansion strategies

• Represent Dialogue at industry events for brand advocacy

• Facilitate collaboration across teams to simplify client interactions

Requirements:

• 5+ years of experience in a leadership capacity

• Proven success in managing executive relationships

• Bilingual communication skills in French and English

• Strategic mindset with performance optimization

• Interest in digital tools and technology

Elevate client success and drive engagement at Dialogue through your leadership.