SaaS Customer Success Manager
Listed on 2026-09-23
-
Management
Account Manager -
Customer Service/HelpDesk
Customer Success Management, Account Manager
my Blueprint is seeking a Manager, Customer Success to lead the day-to-day performance of our CS team and strengthen how we support, retain, and grow our school partners. This is a hands-on leadership role focused on coaching, building clear processes, and guiding the team through product launches and priority shifts.
You will oversee renewal workflows, maintain strong data discipline, and manage a small portfolio of accounts to stay connected to customers and renewal cycles.
This posting is for the SaaS Customer Success Manager:
Growth & Renewals role at my Blueprint, based in Toronto, ON, Canada.
Learn more about the SaaS Customer Success Manager:
Growth & Renewals role in the description above.
We appreciate your interest in this position.
Join my Blueprint and contribute to our ongoing work.
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