Director, Product - Value Services; VAS

Your Moneris Career - The Opportunity

As the Director, Product
- Value Add Services (VAS), within the Small to Medium Business (SMB) portfolio, you will lead a team of Product Managers responsible for the end-to-end lifecycle management of products and solutions across the portfolio. You will collaborate with cross-functional teams to shape how Moneris serves current and future merchants and partners while strengthening our competitive position in the evolving payments industry.

This role requires a combination of strategic product leadership, technical expertise, and market-focused product management experience.

Location:

You will be based in our Toronto office, balancing in-office collaboration with remote flexibility. Reporting Relationship:
You will report to the Vice President, Product
- Small to Medium Business (SMB). Posting Type:
Replacement.

• Define and execute portfolio strategy across products and markets, ensuring a clear and actionable product roadmap aligned to business objectives.
• Lead the product lifecycle for new and existing products, from ideation and development through launch and ongoing optimization.
• Oversee product packaging, pricing, positioning, and go-to-market support to expand market reach and adoption.
• Lead and develop a team of Product Managers and support cross-functional delivery teams in achieving portfolio objectives.
• Partner with Product, Marketing, Sales, Technology, Compliance, and Legal teams to deliver portfolio initiatives and business outcomes.
• Measure product performance, customer experience, and customer satisfaction, while managing scope, timelines, costs, and issue resolution for product initiatives.
• Own portfolio performance, including product profitability (P&L) and achievement of portfolio OKRs.
• Develop and manage annual departmental business plans that support short-, mid- and long-term organizational goals.

• Bachelor's degree or equivalent work experience.
• Minimum 7 years of product management experience.
• Minimum 5 years of people leadership experience leading and developing teams.
• Knowledge of Agile methodologies and product development practices.
• Expertise in strategic planning, project management, portfolio management, change management, governance, and compliance.
• Experience presenting business and technical recommendations to senior leaders and gaining alignment on strategic investments and priorities.
• Experience applying product management frameworks, tools, processes, and techniques across multiple products or portfolios.
• Experience with project delivery processes, Scrum frameworks, budget management, financial analysis, stakeholder management, and negotiation.
• Experience that would set you apart:
  Master’s degree.
• Experience with payment systems and merchant acquiring.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of…