Director, Capital Markets Productivity & Efficiency

Job Description

To lead the execution and delivery of the RBC Capital Markets Productivity & Efficiency program, supporting the strategic direction set by senior leadership while driving tangible improvements across business operations and cost management.

• Execute annual and longer-term productivity & efficiency objectives as set by CM leadership, translating strategic priorities into actionable initiatives
• Maintain a strong understanding of industry trends and apply extensive Capital Markets knowledge to ensure best in class solutions that transform business results
• Lead the identification and pursuit of efficiency opportunities from cross-business and cross-functional initiatives across Capital Markets and enterprise wide
• Lead the measurement and assessment of new productivity technologies and opportunities, partnering with business leaders to quantify success and business impact
• Develop forward-looking roadmaps for productivity initiatives that address both immediate opportunities and longer-term capability building

• Develop and maintain detailed tracking of the productivity & efficiency benefits inventory, ensuring accurate monitoring of initiatives in flight, planned, and completed, and be the ‘single source of truth’ at all times
• Establish and refine metrics and reporting frameworks to measure progress against productivity and efficiency targets
• Support the scaling and replication of successful productivity initiatives across business units
• Monitor and track progress across multiple concurrent initiatives, escalating risks and roadblocks to leadership
• Conduct regular portfolio reviews to assess initiative health, validate benefit realization, and recommend adjustments

• Identify and recommend cost reduction strategies and process improvements to senior leaders across CM
• Partner with business leaders to enhance cost transparency and identify new ways of working that create value for clients, shareholders, and employees
• Maintain effective relationships and routines with business leaders, program teams, and initiative sponsors
• Actively participate in cross-functional committees and business management forums to drive alignment and share best practices

• Leads a high performing team, leveraging individual capabilities and strengths
• Provides coaching, mentoring and professional development that further embeds the right culture, values, and leadership behaviours
• Works with team members to establish goals, drive performance management, support career development and reward strong performance.
• Actively works to identify future leaders, ensuring high employee engagement, diversity and inclusion.
• Takes a strategic view of resourcing and reskilling to accommodate changes in the evolving business and technology landscape.
• Maintains effective relationships and routines with business leaders and program/initiative teams
• Actively participates in cross functional committees such as the Productivity & Efficiency Council, Administrative & Initiatives Committee, various project steering committees, various business management forums

• 7-10 years of relevant work experience and education
• University degree in a related field
• An experienced leader within the Capital Markets or Financial Services industry with a background in cost transformation and/or finance
• Experience operating in a highly complex and fast-paced environment
• Experience assessing and evolving business transformation and presenting a plan that will guide to the right outcomes
• Professional agility and adaptability necessary to lead this evolving function successfully
• Demonstrated experience in the…