Senior Manager, Strategic Transformation & Enterprise Risk Governance

The Senior Manager, Strategic Transformation & Enterprise Risk Governance is responsible for the execution and continuous improvement of strategic change management, risk and control methodologies, and the establishment of the centralized Enterprise Control Library. This role ensures appropriate identification, assessment, and coverage of Non-Financial Risk categories across the first line of defense while driving enterprise-wide transformation. The Senior Manager will drive standardization, support regulatory compliance, remediate control environment deficiencies, and provide analytical and advisory insights to key stakeholders and all Lines of Defense.

• Design and implement change management strategies aligned with business objectives and transformation priorities
• Conduct organizational readiness and stakeholder impact analyses to identify capability gaps and resistance points
• Develop change communication, training, and adoption programs for new control frameworks and methodologies
• Manage change control processes and monitor transformation metrics to ensure successful execution
• Build change management capability across business units and all Lines of Defense

• Lead the execution and refinement of risk identification and control assessment methodologies, ensuring enterprise-wide consistency and rigor
• Develop and enhance risk and control documentation, templates, and reporting tools aligned with RBC's Internal Control Management Standard (ICMS)
• Identify opportunities for process standardization and best practice adoption across business units
• Analyze control adherence to internal policies and external regulatory requirements, ensuring alignment and compliance

• Lead top-down enterprise control development following RBC's Internal Control Management Standard (ICMS) methodology
• Proactively identify and understand risks impacting the enterprise within designated risk stripes - operational risk domains.
• Create standardized control descriptions using the Standardized Control Description Tool, addressing six key dimensions:
  When, Who, What, How, Why, and Where
• Establish and maintain the centralized Enterprise Control Library in ORMS as the authoritative repository for Key Controls with enterprise-wide applicability
• Validate design effectiveness and ensure accurate classification of controls to appropriate risk stripes
• Drive remediation of control environment deficiencies identified by regulators, 2
  
  LOD, and 3
  
  LOD through engagement with Control Owners and stakeholders

• Design and deliver specialized training sessions and materials on risk, control, and change management topics leveraging data-driven insights
• Develop procedure documents and implementation guides for enterprise control adoption
• Build risk management and control library capability across business units and all Lines of Defense
• Collaborate with Control Owners, 1
  
  LOD, 2
  
  LOD, 3
  
  LOD, and the Enterprise Chief Controls Office to refine controls, validate design effectiveness, and ensure alignment
• Communicate risk findings and transformation progress to diverse audiences including senior management and regulators

• Bachelor's degree in Finance, Business Administration, Risk Management, or other related field; extensive experience in risk governance and management within the financial services industry
• Experience in risk management, with a focus on risk and control methodologies and non-financial risk categories
• Knowledge in developing and executing risk identification and assessment frameworks in a large, complex organization
• Advanced understanding of internal and external regulatory requirements and standards
• Analytical skills with experience in conducting complex risk analyses and thematic reviews
• Proven ability to influence and advise stakeholders and cross-platform teams across all Lines of Defense
• Experience supporting regulatory and audit engagements
• Change leadership and transformation management capabilities
• Strong project management skills with ability to plan, execute, and oversee risk management and change initiatives

• MBA, CRM, FRM, GRC, CIA, or CPA designations
• Familiarity with risk management software and tools (ORMS, ICMS), and ability to leverage technology to enhance risk…