Banking Consulting, Director

Advisory

Not Applicable

Banking & Finance

Director

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.

A career within Consulting services provides the opportunity to help clients develop and deliver extraordinary business results through transformation. The Payments and Open Banking Director role operates across the transformation lifecycle from inception to execution, combining strategy, operating model design, and delivery leadership.

As a Payments and Open Banking Director, you will work as part of a team of problem solvers to solve complex business issues from strategy to execution, acting as a trusted advisor to senior stakeholders on enterprise-wide payments modernization and emerging payments initiatives.

As a Digital Payments Consulting, Director,you’llwork as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

• Lead end-to-end delivery of complex payments transformation engagements, including project economics, to achieve measurable client outcomes.
• Conduct market research and synthesize quantitative and qualitative analysis into clear insights and recommendations using structured problem-solving approaches.
• Communicate complex concepts effectively to C-suite, executive, and operational stakeholders.

• Build and sustain trusted relationships with senior leaders across the financial services ecosystem.
• Shape and advise on enterprise-wide payments transformations, including target operating models, ISO 20022 end-state design, API-firstand cloud-enabled architectures.
• Advise executives on multi-yearpaymentsstrategies and roadmapsbalancinggrowth, resiliency, regulation, and client experience.

• Lead, coach, and develop high-performing, inclusive consulting teams; provide ongoing feedback to accelerate progression and performance.
• Role-model Director-level PwC Professional behaviours,fostering collaboration, transparency, and inclusive leadership.
• Demonstrate commitment to valuing differences, coaching diverse teams, and ensuring diverse perspectives are heard to enable an inclusive, high-performing environment.

• Contribute to payments thought leadership and firm-wide initiatives, and enhance PwC’s market position through industry POVsand executivepublicationson the future of payments in Canada and globally
• Drive practice growth through thought leadership,business development, proposal leadership, and expansion of existing client relationships.
• Act as an ambassador for the firm’s brand, values, and purpose.

• Significant experience in a leading management consulting environment, with strong financial services domain credibility.
• Proven ability tooperatein ambiguous, high-stakes environments and influence senior executives and drive alignment across diverse groups.
• Demonstrated success building, leading, and developing high-performing, inclusive consulting teamsand future leaders.
• Self-motivated; passionate about high-quality delivery, collaboration, and continuous learning.
• Exceptional written, verbal, and interpersonal communication skills.