Bookings Manager

Bookings Manager

Reports To:

Director, Bookings

Department:

Bookings & Sales

Location:

Downtown Toronto

Vacancy Status:

This posting is for a current vacancy on our team

Salary Range:$75k-$85k

Final date to receive applications:
October 12, 2026

The Corporation of Massey Hall and Roy Thomson Hall is a registered charity that operates two of Toronto’s most iconic venues:
Roy Thomson Hall and Allied Music Centre—home to legendary Massey Hall, TD Music Hall, Allied Music Centre Theatre, Deane Cameron Recording Studio, and more. Guided by a professional management team and volunteer Board of Governors, the Corporation is dedicated to enriching lives through the power of music. The Corporation is actively engaged in Artist Development and Education & Community Engagement initiatives as an investment in the next generation of artists and audiences.

We offer a compelling Total Rewards package that includes competitive base pay, eligibility for an annual incentive program, Defined Contribution Pension plan, comprehensive Group Benefits, generous time-off policies, and opportunities for ongoing professional development.

The Bookings Department is responsible for intake, booking and administration of all rental events and the accurate management of the organization’s venue calendars. As part of the Programming Group, which also encompasses Programming, Education & Community Engagement, as well as Artist Development & Original Content, the Bookings Department facilitates internal bookings across programmatic areas and operational needs, communicating all activity to the larger organization.

Bookings are the first touch point for new and returning clients, providing information and guidance from initial inquiry through event confirmation and collaborate interdepartmentally to ensure a seamless transition to event delivery.

Reporting to the Director of Bookings, the Bookings Manager oversees the day-to-day operations of the Bookings Department and provides leadership, guidance, coaching, and mentorship for two Bookings & Sales Associates. The Manager will oversee the departmental sales pipeline, internal bookings, and inventory allocation, while actively engaging with select clients, ensuring that inquiries, contracts, scheduling, client communications, event estimates, and internal processes for all rental activities across the organization’s venues are managed efficiently, accurately, and in alignment with departmental objectives.

Utilizing their advanced creative problem solving and critical thinking skills while role modelling best-in-class customer service, the Manager will maximize event activity and revenue generation. Working closely with the Director, they support the execution of departmental strategies, service standards, and revenue goals.

Success in this role is reflected through efficient and accurate booking administration, professional client service, effective cross-functional collaboration, and the successful delivery of rental activity in support of the financial and strategic goals of the department and organization.

The ideal candidate is a hands-on people leader who enjoys bringing structure to complex, fast-moving work, building strong client relationships, and coordinating across teams.

• Oversee the day-to-day operations of the Bookings Department, ensuring workflows, priorities, and service standards are consistently achieved.
• Foster a collaborative, service-oriented, and professional team culture.
• Provide direct supervision, coaching, and performance management for Bookings staff.
• Support the Bookings Director in implementing departmental objectives, operational plans, and revenue-generating initiatives.
• Mo…