Lawyer Manager, PCMO

Apply By:Sunday, October 11, 2026 11:59 pm EDT

City:

Toronto

Position(s) language:

Job term:

1 Permanent

Job code:

Not Available
- Not Available

Not available $ - $ per year

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value  encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2

SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment ase direct any accommodation requests to our recruitment team.

Primary function:

The Provincial Case Management Office (PCMO) is part of the Lawyer Services and Payments (LSP) department and is responsible for administering the Big Case Management (BCM) program which sets budgets for complex cases expected to cost in excess of $20,000.00, merit assessments for appeals. The Protocol Case Unit (PCU) is also part of PCMO, and is responsible for administering payments on behalf of the Ministry of the Attorney General/Department of Justice for state-funded counsel appointed by the court.

Reporting to the Director, LSP, the PCMO Lawyer Manager leads a team responsible for the day-to-day operation of the BCM program and the Protocol Case Unit (PCU) and assists the Director in the development of strategic initiatives for these programs.

Home location:
Toronto
- Provincial Office

Secondary location: N/A

Reporting to:
Director, Lawyer Services and Payments

• Analyze and report on trends and developments within the criminal justice sector
• Develop and implement new departmental strategies, processes and initiatives in consultation with internal stakeholders
• Track, assess and report on key metrics to ensure the programs are effective, efficient and high quality
• Assessment of the efficacy of the organization's current strategies and initiatives
• Training, mentoring and managing the performance of eight direct reports, including case managers/ staff lawyers and the PCMO Operations Manager
• Assisting the Director and Business Manager in developing and monitoring the department budget
• Assessing and responding to complaints from clients and stakeholders
• Assessing and responding to Freedom of Information (FOI) requests
• Liaising with General Counsel Office and other departments including Investigations and Roster Management
• Supporting Directors General with roster management including identification of billing problems, correcting…