Manager Castlefield

Position: Fit4Less Manager Castlefield
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** FIT4

LESS MANAGER
**** Who is a Fit4

Less Manager?
** The Fit4

Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.
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* Job Summary:

** Manages, monitors and completes processes, expectations and duties to ensure a clean and safe club, friendly associates, and supports an automated brand.:
* Offers and ensures consistent friendly customer service.
* Completes and leads cleanliness duties using standards, policies, processes and guidelines.
* Ensures club cleanliness practices and process expectations are being met to provide members and associates with a clean and safe environment.
* Leads and trains the handling of member concerns and resolves escalated member complaints.
* Identifies, informs and uses effective action plans to solve club duties and processes that are not meeting expectation.

Manages direct reports and the people requirements of the Department/Team using provided tools and resources to ensure the successful execution of all key responsibilities and tasks, retention of great talent, and high Associate engagement.
* Facilitates recruitment of direct reports to ensure adequate resourcing based on approved Department/Team budget.
* Leads the onboarding, coaching, learning, development, and performance management of all direct reports to ensure a positive and safe working experience.

Fulfills and ensures expectations resulting from action items and responsibilities are completed, including; but not exclusive to key initiatives, administrative duties, emails, calls and documentation processes.

Achieves revenue goals and controls expenses to reach provided budgets to financially manage their location effectively
** Our Ideal Fit4

Less Candidate:
*** High School Diploma
* Experience leading, training and motivating teams.
* Experience exceeding individual and team sales goals.
* Intermediate verbal communication skills.
* Written communication skills.
* Customer service skills.
* Basic proficiency in the use of computers/technology (e.g., Microsoft office/apps, internet).
* Remains calm under pressure and can handle stress.
* Is dedicated to meeting the expectations and requirements of both internal and external customer.
* Provides challenging tasks and assignments.
* Clearly assigns responsibility for tasks and decisions.
* Creates a climate in which people want to do their best.
** Working with Fit4

Less Gives You:
*** Ongoing training and development to ensure a long and successful career path
* Opportunities for advancement
* Free Fitness membership
* Group health care plans
* Fun and energetic atmosphere to come to every day!
** Compensation:
** It is expected that the selected candidate will start at a base salary of $42,500. This position is eligible for bonuses in addition to the base salary. The expected annual range of total compensation is $42,500 - $70,000 determined by performance, time in the position and variable compensation earned.