Manager, Transplant Services

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

• Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits to support you and your family’s health
• Flexible health care or wellness spending accounts, plus an inclusive program to support your overall well-being
• A premium defined benefit pension plan, ensuring long-term financial security
• Competitive vacation entitlement that encourages time to rest and recharge
• Three personal days and two float days annually, providing added flexibility to support work-life balance, in addition to vacation days
• Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
• A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do
• Opportunities to participate in Communities of Inclusion, fostering belonging, equity, and the sharing of diverse perspectives across our team

the Manager, Transplant Services plays a key role in advancing Ontario’s transplant system and improving patient outcomes across the province. Serving as a subject matter expert, this position partners with internal teams, provincial working groups, and key stakeholders to provide leadership and guidance on transplant policies, practices, and programs across liver and small bowel, heart and lung, kidney, and pancreas transplantation.

The Manager leads organ‑specific program portfolios and works closely with leadership to drive policy development, program enhancements, and operational improvements that strengthen system performance, support equitable access to transplant services, and ensure successful implementation of system-wide initiatives. Here is what you will be doing:
Planning & Alignment:
Critically reflects on TGLN policies, as well as process/operations, in comparison with other organizations and current research, to identify potential future strategies (i.e., new programs) and working relationships with other organizations Stakeholder Management:
Initiates and maintains strong working relationships with colleagues and external stakeholders to determine required action Management & Implementation:
Directs, leads, and manages project planning to ensure successful project outcome & monitors project progress and responds to changes in project plans. Manages work performed by project analysts (e.g., policy reviews, literature searches, briefing notes, stakeholder communications) to create a recommendations report to achieve quality and work process improvements related to policy changes and standardization of transplant practice across the province.

Facilitates the development of best practices and modifies/creates tools for policy implementation and management. Evaluates policy & processes and makes recommendations to improve future decisions or to research new methodology or ways for TGLN to expand operations or practices. Participates in operation and strategic planning initiatives, providing decision support; and works with Director, Transplant Services to determine approved actions (scope).

Then, manages internal resources to implement actions. SME for organ specific groups (liver and small bowel, heart and lungs, kidneys, and pancreas) and other topic areas as…