National Credit Operations Manager

Lead National Credit operations at RBC in Toronto, guiding complex credit processes, risk controls, and specialized operational teams. This full-time position requires strong managerial experience.

As Manager, National Credit, you will supervise Wealth Management Canada’s National Credit division. The position emphasizes securities or banking experience, analytical problem resolution, change management, and team leadership. You will balance operational efficiency, risk, regulatory requirements, and client satisfaction while supporting high-volume transactions.

• Lead teams supporting complex, exception-based credit operations processes
• Establish goals and drive performance management
• Oversee processes, mitigate risks, and meet regulatory requirements
• Suggest process changes and system modifications
• Develop training and maintain department procedures

• Four-year degree or equivalent demonstrated experience
• Five or more years of relevant industry experience
• Two or more years managing and leading teams
• Advanced problem identification, analytical, and resolution skills
• Experience leading teams through organizational transition

Use credit operations leadership, risk management, and process improvement expertise to support RBC Wealth Management in Toronto.