Talent Acquisition Operations Supervisor

Lead Talent Acquisition operations at RSM through team coaching, workload prioritization, and accurate interview scheduling support in a hybrid workstyle.

The Talent Acquisition Operations Supervisor oversees centralized programs, transactions, tickets, and service delivery. This frontline people leader manages SLAs, escalations, reporting, governance, quality, compliance, and continuous improvement. The role supports global, matrixed operations and develops team capability.

• Distribute workloads, prioritize schedules, and plan team capacity
• Oversee centralized Talent Acquisition processes and operational activities
• Resolve complex questions, concerns, escalations, and service disruptions
• Develop reporting, dashboards, and operational insights
• Lead onboarding, training, coaching, and knowledge-sharing efforts

• Bachelor's degree or equivalent education and six years' relevant experience
• Four years' experience in Talent Acquisition operations or related functions
• Experience supporting campus programs
• Experience with coaching, mentoring, training, or team leadership
• Microsoft Office and HR, recruiting, workflow, or reporting systems proficiency

Strengthen RSM's Talent Acquisition service delivery through operational leadership, stakeholder partnership, reporting, compliance, and process expertise.