General Manager

Position: General Manager, Multi-City
## General Manager, Multi-City Apply:
Various Locations:
Full time:
Posted Today:
End Date:
November 9, 2026 (13 days left to apply):
R1014490
* We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
* At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a General Manager, Multi-City in our Ground Handling Department*.
* The primary responsibility of the position is to manage the operational activities of the station(s) in accordance with established policies and procedures. The General Manager manages a staff with varied duties to include Shift Managers, Supervisors, and Agents. The successful candidate will have proven success as a team leader with the ability to preplan manpower and equipment. This position will report to the Regional Manager, Ground Handling.

** Essential Duties:*
* * Oversee labor relations, operational efficiency, maintenance, facilities, safety, and security across multiple assigned locations, including permanent, seasonal, and temporary duty locations
* Keep company goals and customer expectations in mind when overseeing daily operations
* Coach and provide career development to the staff
* Correct non-compliant behavior and impose disciplinary action as required
* Understand the corporate culture, policies, and goals, while taking measures to implement these into daily work routines
* Manage a staff with varied duties to include Shift Managers, Supervisors, and Agents
* Administrative duties include daily/weekly/monthly reports
* Responsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employees
* Conduct employee performance reviews
** Job Qualifications and

Competencies:

*
* * Proven success as a Team Leader with ability to preplan manpower and equipment
* Ability to work independently, set and meet own deadlines
* Ability to work well with all levels of management and support staff
* Ability to manage conflict resolution among team members
* Familiarity with Microsoft Office Suite
* Prior experience with internal controls processes for accountable items
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* Preferred Qualifications:

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* * Two (2) years of supervisory experience in both Operations and Customer Care
* Working knowledge of Airport Operations Area environment
* Extensive knowledge of QIK, Sabre & Internal Controls Manual (ICM)
* Bachelor’s Degree in Aviation, Business, or another related field
** Work Environment:*
* * Standard office environment, use of telephones, computers, and other office equipment
* Airport ramp environment, subject to varied weather conditions and elevated noise levels
* All shifts including weekends, nights, holidays and/or irregular shifts
* Travel is required and may include extended or long-duration assignments away from the primary base location
*
* Physical Requirements:

*
* * Occasional lifting up to 25 pounds  The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.  
* Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
* Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.
** Starting…