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Ground Handling General Manager

Job in Toronto, Ontario, M3C 0C1, Canada
Listing for: Piedmont Airlines
Full Time position
Listed on 2026-11-04
Job specializations:
  • Management
    General Management, Operations Management, Area Manager
Salary/Wage Range or Industry Benchmark: 101000 - 115000 CAD Yearly CAD 101000.00 115000.00 YEAR
Job Description & How to Apply Below
Position: Multi-City Ground Handling General Manager

Lead Piedmont Airlines ground handling operations across multiple locations, coordinating teams, staffing, equipment, safety, and customer service expectations. Travel is required.

As General Manager, Multi-City, you will manage station operations and staff including Shift Managers, Supervisors, and Agents. The position reports to the Regional Manager, Ground Handling, while overseeing operational efficiency, facilities, labor relations, and security. Daily work includes scheduling and performance management.

Key Responsibilities:
  • Oversee operations across permanent, seasonal, and temporary locations
  • Plan staffing, equipment, assignments, rotations, breaks, and overtime
  • Coach employees and provide career development support
  • Prepare daily, weekly, and monthly operational reports
  • Conduct performance reviews and address non-compliant behavior
Requirements:
  • Proven team leadership and manpower preplanning experience
  • Ability to work independently and meet deadlines
  • Conflict resolution skills across team members
  • Microsoft Office Suite familiarity
  • Internal controls experience for accountable items

Apply ground handling leadership, workforce planning, and operational oversight across Piedmont Airlines’ multi-city airport network.

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