Salesforce Engagement Delivery Lead

Drive Salesforce implementations as an Engagement Delivery Leader, managing complex programs, customer outcomes, and cross-functional consulting teams.

Salesforce Professional Services needs a leader who can run enterprise and strategic engagements from planning through delivery. You will serve as the primary customer interface, align business and technical requirements, and guide consultants through governance, risk management, change, and user acceptance. The position emphasizes delivery quality, financial control, and trusted executive relationships.

• Run complex enterprise programs and multiple supporting projects
• Supervise timelines, schedules, budgets, resources, and project progress
• Maintain customer relationships and resolve delivery issues
• Lead workshops, requirements gathering, and action planning
• Report program health and support value realization measurement

• 10+ years of project and program management experience
• Demonstrated responsibility for teams of 75+ people
• Experience managing budgets of at least $15 million
• Strong written, verbal, interpersonal, and difficult-conversation skills
• Salesforce certifications or Agent blazer Innovator designation preferred

Bring Salesforce program management, executive communication, and delivery discipline to complex customer transformations with measurable results.