General Manager, Food and Nutrition Services; Sodexo

3 days ago Requisition

Salary Range: CA $85,000.00 To CA $95,000.00 Annually

Please note that this posting is for an existing position.

Grow your career with a company that shares your passion!

Our Senior Living Division
has an exciting new opportunity to jointhe

Sodexo team as our next General Manager, Food & Nutrition Services | Seniors' Living & Long Term Care
, located in Scarborough, Ontario.

Canadian Society of Nutrition Management (CSNM) Certification is required.

Salary: $85,000 - $95,000. Position is bonus eligible.

At Sodexo Senior Living, we believe every moment holds the power to elevate life. It is our privilege to serve those who have led remarkable lives - bringing comfort, dignity, and joy to everyday moments through exceptional dining, hospitality, and care.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

About the Role

As the G
eneral Manager, Food & Nutrition Services
, you will lead dining and hospitality services across a campus of care, including long-term care and retirement living. You will work closely with senior leadership, residents, families, and interdisciplinary teams to enhance the resident experience while driving operational excellence, team development, quality improvement, and regulatory compliance.

This role offers the opportunity to:

• Lead dining, nutrition, and hospitality services across a diverse seniors' care environment.
• Drive innovation through dining enhancements, hospitality initiatives, and person-centred care programs.
• Build on existing resident-focused initiatives, including café services and dining experience enhancements.
• Champion quality improvement, regulatory compliance, and operational excellence.
• Develop and mentor high-performing teams in a collaborative and service-focused culture.

How You’ll Make an Impact:

Business & Financial Acumen

• Develop new and emerging business solutions for continuous growth and effective day-to-day operations
• Build and analyze budget/P&L statements
• Achieve financial goals through daily analysis of key KPI’s of business operations and monthly business reviews
• Proactive planning of future business growth plans, including expansion of scope of services

Client Relationships & Contract Management

• Provide local leadership and strategic direction to build client relationships and new business opportunities to enhance profitability
• Develop a business strategy in line with current and emerging client needs
• Build long-term relationships with client that add value and are based on mutual trust and partnership model
• Ensure contract delivery including commercial and legal terms and conditions of the contract and deliver to the SLA(s) and standards required
• Carry out regular contract performance revisions and internal compliance audits and checks to support the delivery of Goal Zero for the account and Sodexo compliance

People

• Lead by example; inspire your employees to follow your own actions
• Strong employee relations through the ability to manage diverse teams
• If applicable:
  Ability to build positive union relationships
• Active participant in full HR life cycle (recruitment, onboarding, training, performance, rewarding, career development, etc.)
• Organization, planning and monitoring of employee daily activities

Culture & Compliance

• Ensure that the site is always compliant at all times for services delivered within scope, and ensure the rigorous means of recording these…