Supply Chain Process Analyst

Position: Supply Chain Process Analyst - Contract
Welcome to Lactalis Canada – where we take pride in being recognized as one of 2026 GTA's Top Employers! As well as one of Forbes Canada, Top Canadian Employer for 2026! Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian’s favourite dairy brands such as like Black Diamond Cheese, Lactantia Milk, Astro Yogurt, Balderson Cheese, and Cheestrings.

In fact, we’re proud to say our products grace the shelves of an incredible 94% of Canadian households!
With a 140-year legacy driven by innovation and unwavering quality, we’re seeking like-minded individuals to join us in shaping our next chapter. Our flexible hybrid work model accommodates 40% remote work, adapting to the evolving needs of our workforce. Step into a collaborative hub with our revamped office, and enjoy free parking, endless coffee, delicious Lactalis snacks, an on-site gym, and more!
About the opportunity:  The Process Analyst is responsible for deploying, controlling, and maintaining accurate documentation of supply chain processes. This role involves evaluating, measuring, executing, monitoring, and controlling business processes to enhance overall performance, and identifying areas for cost, productivity, or compliance improvements. Additionally, the Process Specialist supports the certification and audit process as needed.
The attributes we are looking for:
Document Management. Ensure all Supply Chain IT systems' processes are documented and properly stored, categorized, and accessible. Define a review period and/or update documentation as required to ensure that it is maintained and up to date.
Supply Chain Certification. Support the Supply Chain team in new facility start-ups, audits, and re-certification of all relevant certifications aligned with Lactalis Canada Quality Team.
Compliance:
Run regular reporting and perform internal audits to ensure process compliance and implement corrective action plans for non-compliance. Support internal and external audits as required.
Evaluation of Current Processes:
Review and analyze existing processes to identify gaps, opportunities for cost savings, increased productivity, and compliance with business standards.
Develop and Implement Process Change:
Design with the direction of the process owner, and implement new procedures to enhance productivity, accuracy, and compliance.
Training and Support. Develop and facilitate training and resource guides to support key users on documented processes, ensuring consistency across the supply chain network. Promote the adoption of new systems and processes to achieve expected outcomes.
Project Work. Support project implementation by participating in defining the scope the work, identifying potential issues, and training key users to adopt new systems and processes effectively.
What you will bring:
University degree or College diploma in Business Management, IT or equivalent experience
Minimum 1 - 3 years Supply Chain experience
Ability to quickly grasp new concepts of business processes and information systems
Self-motivated, resourceful and with a methodical, thorough approach to researching all aspects of an issue
Strong analytical and problem-solving skills
Well-developed communication and interpersonal skills
Ability to work independently as well as in a team environment
Ability to work under pressure and meet tight deadlines
Ability to operate standard office applications such as Microsoft Office programs, MS Outlook, MS Teams, with advanced MS Excel skills. This job description is intended to summarize the overall level of responsibility of the job and is not an exhaustive list of all the duties performed.
What Lactalis will offer:  Lactalis Canada believes in rewarding its people with the following comprehensive benefits package and perks:
A Performance-Based Bonus System
4 Weeks of Vacation
A Pension Program with an Employer Match at 100% of up to 6%
Tuition reimbursement plan of up to $3,000/year
A Volunteer Day to give back to your community
Learning and Development opportunities
A commitment to internal career advancement with potential for international mobility
Our ESG commitment: …