Why join us?
Knoll uses modern design to connect people to their work, their lives, their world. Since 1938, we have been recognized internationally for creating workplace and residential furnishings that inspire, evolve, and endure.
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
POSITION SUMMARY
Working under the supervision of the Production and Inventory Manager, in the Supply Chain Team, the Production and Inventory Lead is responsible for supporting manufacturing operations by managing production schedules, monitoring inventory, maintaining system data accuracy, and driving process improvements. This role works cross-functionally with Operations to ensure timely order fulfillment, data integrity, and operational efficiency.
ESSENTIAL FUNCTIONS
Maintain and regularly update escalation list
Prepare and update daily operational reports, including late order tracking and reliability tracker
Review new item entries and ensure accuracy
Support assembly scheduling activities, including finite scheduling or providing backup coverage as required
Monitor and maintain on-time delivery dashboards
Conduct routine audits to identify system or order issues and initiate corrective actions
Provide support to Production Planners, Inventory Planners, and Scheduling by investigating errors, documenting resolutions, and covering during absences
Contribute to continuous improvement initiatives aimed at enhancing operational efficiency such as responding to PPS reports from Production
Investigate and support resolution of significant inventory variances in collaboration with Inventory Analysts
Participate in new system implementations and integration projects
Coordinate and manage vacation coverage to ensure continuity of operations
Monitor inventory on hold and coordinate the disposition of scrap parts from cancelled orders
Identify and address inventory with no active demand, particularly for make-to-order manufacturing items
Providing back-up support to management, including attending meetings and assisting with level-loading Assembly
Follow all Miller Knoll safety policies and protocols
Maintain a clean, safe, working environment according to 5s principles and department safety guidelines
Maintain and follow the ISO standard operating procedures
Participate in and contribute to the continuous improvement process
* Additional responsibilities as requested by Management to achieve business objectives.
MINIMUM QUALIFICATIONS
Education/Experience
Degree or Diploma in Logistics, Supply Chain is an asset
Minimum 2 - 5 years of production planning, inventory, supply chain experience in a fast-paced manufacturing environment
Knowledge,
Skills and Abilities
Experience with ERP systems or supply chain software is required
Must have intermediate or greater Microsoft Excel skills
Strong professional and work ethics, self-motivated, accountable and results oriented
Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors and suppliers
Must be proficient in English (both written and verbal)
Ability to consistently demonstrate a high attention to detail
PHYSICAL WORK ENVIRONMENT
Physical Demands
Must be able to complete work tasks that require strong manual dexterity
Must be able to perform duties while wearing all necessary Personal Protective Equipment as determined by Miller Knoll’s Health and Safety department
Must be able to perform in an environment with high levels of exposure to manufacturing noise, dust and heat
Teamwork and Leadership
Willingness to cross-train in various areas and/or department as required
Able to work in a team environment and support a culture of respect and trust
Must be able to train back up operator to set up all equipment in area
Ability to adapt to a changing environment and lead others…
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