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Job Description & How to Apply Below
In 1970, CSN Brimell started out as a 1000 sq ft. Collision Repair Centre located in Scarborough, ON. Today, CSN Brimell is an 18,000 sq ft. state of art facility and has been recognized in the collision industry for its forward thinking and production processes. CSN Brimell has several Original Manufacturer certifications and is a "preferred" collision repair shop for most major insurance companies.
Summary
The Parts and Production Coordinator plays a crucial role in ensuring the efficient operation of the collision repair facility by managing parts logistics and overseeing the production process from start to finish. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with multiple departments. The coordinator is responsible for ensuring that all necessary parts are available, repairs proceed smoothly, and production targets are met.
Primary Objectives of the Role
Parts Management
Assist estimators with parts sourcing, pricing, and availability confirmation
Receive, inspect, and verify parts orders from vendors, ensuring correct quantities and undamaged shipments
Sign for deliveries and promptly enter parts into the management system
Mirror match parts to disassembled components or reference photos for accuracy
Organize and label parts with repair order (RO) information for easy tracking and retrieval
Monitor and track outstanding parts orders, ensuring timely updates on estimated time of arrival (ETA) and backorders
Process and track returns and credits for incorrect or defective parts
Maintain an organized and safe parts storage area in compliance with health and safety standards.
Production Coordination
Oversee the repair process from start to finish, ensuring timely and efficient workflow
Maintain a sense of urgency regarding completion targets and changing priorities
Distribute work among technicians to maximize efficiency and track productivity
Plan and prepare for scheduled repairs by ensuring necessary parts, paint codes, and equipment are ready in advance
Conduct regular production meetings to review work-in-progress (WIP), set expectations, and communicate priorities
Work closely with estimators and technicians to resolve issues and minimize production delays
Monitor shop cleanliness and ensure waste materials are disposed of according to shop policies
Ensure adherence to health and safety guidelines, including WHMIS and PIPEDA compliance
Arrange sublet services for additional repair needs, such as calibrations, tinting, PDR, and alignments
Assist in scheduling and balancing workloads to maintain shop efficiency
Maintain communication with front-end staff to ensure accurate updates for customers and insurance providers
Requirements
Job Related Functional Technical Knowledge
Utilize Mitchell Connect and Audatex software
Understand the flow of repair process in the shop
In depth understanding of OEM Procedures
In depth knowledge of Health and Safety guidelines
Qualifications, Experience and Other Requirements
Minimum 1-3 years of experience in an automotive or collision repair setting
Strong understanding of inventory management and automotive parts logistics
Familiarity with repair management systems (e.g., Summit, Mitchell, Audatex) is an asset
Knowledge of insurance Direct Repair Programs (DRP) and guidelines
I-CAR training or certification is an asset
Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
Valid ‘G’ Class (or equivalent) driver's license with a clean abstract
Ability to lift up to 50 lbs occasionally.
Personal Attributes
Organizational skills/Time Management:
Strong planning and organizational skills, with an ability to meet multiple deadlines simultaneously
Communication style:
Tactful, clear, and empathetic communicator with excellent verbal and written communication skills in English (French optional)
Collaborator:
Able to manage relationships in a collaborative manner, with a wide range of stakeholder groups and personality types, applying diplomacy to reach win-win resolutions
Problem solving:
Has a critical thinking approach to problem solve and is a forward thinker
Flexible Thinking:
Considers problems from…
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