Sr. Manager, Manufacturing Quality and Food Safety (QFS

Job Title:
Sr. Manager, Manufacturing Quality and Food Safety (QFS)

Location: 405 the west mall

Welcome to Lactalis Canada! We’re proud to be Canada’s #1 branded dairy company and to be consistently recognized as one of the country’s top employers by Forbes. Our purpose is to enrich and nurture the lives of Canadians by offering the best of dairy from Canada’s favourite dairy brands like Cracker Barrel, Black Diamond, Balderson, Astro and Lactantia. In fact, our products can be found in over 90% of Canadian refrigerators in any given time.

As part of Lactalis Group, the world’s leading dairy company, we remain focused on innovation and quality and are seeking like-minded individuals to join us as we continue our growth journey.

Lactalis Canada believes in rewarding its people with the following comprehensive benefits package and perks:

• A Performance-Based Bonus System
• 4 Weeks of Vacation
• A Pension Program with an Employer Match at 100% of up to 6%
• Tuition reimbursement plan of up to $3,000/year
• A Volunteer Day to give back to your community
• Learning and Development opportunities
• A commitment to internal career advancement with potential for international mobility

The manufacture of safe, high-quality dairy products that meet all Lactalis, regulatory, and customer requirements is essential to Lactalis Canada’s success. The Senior Manager, Manufacturing Quality and Food Safety, supports this mission by overseeing QFS operational and capital budgets, reporting, and major non-conformity processes. Working closely with assigned sites and cross-functional teams, this role drives continuous improvement in QFS performance, ensures compliance with corporate and regulatory standards, and advances the long-term objectives of Lactalis Canada’s Quality and Food Safety strategy.

• Operate as the primary Quality and Food Safety (QFS) leader for the assigned sites and provide strategic support to the Quality and Food Safety Director by overseeing operational budgets, including OPEX and CAPEX planning and execution.
• Lead the process of QFS reporting and MNC (Major Non-Conformance Management) processes, partnering with assigned sites to drive QFS performance improvement and lead cross-functional initiatives aligned with Lactalis Canada’s QFS Long-Term Plan (LTP).

• Build, manage and improve all reporting activities related to QFS Operations, in partnership with the QFS Data Scientist.
• Prepare and deliver monthly dashboards featuring key performance indicators (KPIs) for review by the QFS team, manufacturing sites, and Lactalis Canada senior leadership.
• Analyze KPIs and performance trends to provide actionable insights, guiding stakeholders on QFS improvements and identifying emerging risks or opportunities.
• Ensure timely communication of KPIs and analysis to all relevant stakeholders, including senior leadership, and facilitate related review meetings.
• Drive continuous improvement of QFS Operations information processes by promoting automation and eliminating manual tasks.
• Act as a primary point of contact with Laval (FR) Headquarters for all reporting-related topics, ensuring alignment with global standards.
• Inspire, coach, and develop the team to foster a collaborative environment rooted in Lactalis Canada’s Culture of Quality.

• Lead the capex process for QFS, coordinating with plant quality managers, plant directors, and QFS Operations managers to ensure timely preparation of business cases and capex demands that support QFS compliance and performance objectives.
• Monitor execution of QFS-related CAPEX projects, proactively identifying and addressing deviations.
• Oversee the OPEX and budget process for QFS Operations, collaborating with plant and operations teams to secure resources necessary for compliance and continuous improvement.
• Facilitate and drive budget-related processes with internal teams and key stakeholders, ensuring transparency and alignment with strategic priorities.
• Champion…