Media Loyalty and Retention Specialist

Position: Bell Media Loyalty and Retention Specialist
Enhance customer engagement at Bell Media as a Loyalty and Retention Marketing Specialist for Crave, TSN, and RDS. This management position focuses on reducing churn and improving customer loyalty through targeted strategies.

In this full-time role, you will perform detailed analyses of customer data to identify churn risks and recommend actionable solutions. Own the loyalty campaign process end-to-end, collaborating with product and marketing teams to develop effective campaigns. Your analytical insights will help refine loyalty strategies for better customer retention.

Key Responsibilities:

• Conduct customer analyses to inform loyalty efforts

• Drive action through data-backed business case presentations

• Oversee the entire loyalty campaign lifecycle

• Test and refine loyalty offers through pilot programs

• Collaborate with diverse teams to achieve common goals

Requirements:

• Strong analytical and problem-solving approach

• Excellent project management skills

• Proficiency in Microsoft Office tools

• Degree in Marketing or related discipline

• Previous experience in analytical roles

Be a key player at Bell Media, enhancing customer loyalty and engagement strategies.
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