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Bilingual Community Manager at VML
Job Description & How to Apply Below
Your role involves crafting the brand's voice and connecting authentically with audiences.
In this position, you will manage community interactions, ensuring timely responses that embody the brand's spirit. Prior experience in community management or social engagement is essential. Utilize social listening tools to gather insights that inform brand strategy and content creation while aligning closely with the wider social team.
Key Responsibilities:
• Manage daily community engagement across social platforms
• Maintain brand voice consistency in all interactions
• Monitor sentiment and brand mentions for insights
• Identify and escalate potential issues or crises
• Report on community performance and engagement metrics
Requirements:
• Experience in community management or social media roles
• Fluent in English and French, written and verbal
• Strong copywriting skills for social media responses
• Proficiency with social listening tools
• Understanding of crisis management protocols
Drive forward community engagement and brand presence in the luxury automotive sector with VML.
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