Manager, Product Management- Go To Market

Manager, Product Management – Go To Market

Our

Purpose:

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

The Services organization is a key growth engine for Mastercard, driving value for issuers, acquirers, merchants, and ecosystem partners through differentiated capabilities spanning Customer Acquisition & Engagement, Security Solutions, Business & Market Insights, and Open Banking. The Manager, Product Management – Go-to-Market will join the Experience & Disputes (E&D) Go-to-Market team within Security Solutions. This role is responsible for executing global commercialization strategies that accelerate client adoption, drive revenue growth, and maximize market impact across a portfolio of industry-leading solutions including Smart Subscriptions, Alerts, Clarity, First Party Trust, and Mastercom.

This is a highly execution‑oriented leadership role that operates at the intersection of Product, Sales, Client Services, and Regional Teams. The ideal candidate will be skilled at translating innovative product capabilities into compelling customer value propositions, scalable go-to-market strategies, and measurable business outcomes.

• Execute end‑to‑end global go‑to‑market and commercialization strategy across the Experience & Disputes solution portfolio.
• Synthesize customer, market, and competitive insights to support ongoing go‑to‑market execution and prioritization.
• Drive execution of client adoption, commercial performance, and revenue acceleration initiatives.

• Translate product capabilities into differentiated customer value propositions and compelling sales narratives.
• Develop scalable enablement materials, including sales playbooks, business cases, ROI frameworks, and training programs.
• Equip Sales and Account teams with client‑ready messaging, storytelling, and competitive positioning tools.

• Execute product commercialization and launch activities.
• Ensure global consistency while enabling regional flexibility to address local market needs.

• Leverage customer, market, and competitive insights to highlight commercial opportunities and adoption gaps.
• Provide inputs on emerging customer needs and whitespace opportunities.
• Provide structured market feedback to Product and Sales teams based on customer adoption signals and market trends.

• Monitor commercialization, adoption, and revenue performance metrics.
• Use data‑driven insights to continuously optimize go‑to‑market strategies and execution.
• Identify opportunities to improve conversion, retention, and customer value realization.

• Serve as a connector across Product, Sales, Client Services, Account Management, and other stakeholder groups.
• Drive coordination around priorities, roadmaps, and execution plans.
• Balance global strategic objectives with regional market requirements and opportunities.

• Champion the use of AI, data, and advanced analytics to drive commercial innovation and customer value.
• Maintain a forward‑looking perspective on industry trends, competitive dynamics, and emerging technologies.

• Experience in go‑to‑market strategy, product commercialization, sales enablement, management consulting, or a related commercial function within payments, banking, fintech, or technology industries.
• Track record of supporting successful commercialization of products, driving revenue growth, and delivering measurable client outcomes.
• Experience operating effectively within complex, global, matrixed organizations.
• Ability to translate technical product capabilities into…