Lead Marketing Operations Public Library

Drive marketing excellence at Toronto Public Library as the Senior Manager, Marketing Operations. This role emphasizes strategic alignment, process optimization, and a commitment to high-quality outcomes in community engagement.

Reporting to the CMO, you will provide leadership in project portfolio management and process improvement, ensuring that strategic priorities are met. Your expertise will guide a dedicated team in delivering innovative marketing solutions while fostering a collaborative and service-oriented culture.

Key Responsibilities:

• Lead and manage the CPCE project portfolio

• Maintain tools for tracking project progress and effectiveness

• Develop the annual workplan in line with TPL strategy

• Identify and eliminate inefficiencies in marketing processes

• Enhance marketing operations through data-driven strategies

Requirements:

• Degree in Business Administration or related field

• Over 7 years of leadership experience, preferably public sector

• Knowledge of project management software, PMP certification a plus

• Experience in process improvement and change management

• Strong analytical and relationship-building skills

Utilize your marketing operations expertise to advance the Toronto Public Library's mission and enhance community connections.
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