Strategic Communications Copywriter

Position: Strategic Communications Copywriter at Capital One
Become the voice of customer communications at Capital One, crafting impactful content that enhances customer loyalty. This hybrid role requires strong writing skills and a collaborative spirit.

As a Senior Associate Communications Copywriter, you will lead the content strategy across customer communication channels. Your expertise in storytelling and user experience will help you partner with diverse teams including designers and project managers, ensuring on-brand and accurate messaging. You’ll dive deep into performance metrics to inform strategy and advocate for best practices in your presentations.

Key Responsibilities:

• Craft compelling content for diverse digital communication formats

• Interpret creative briefs to create targeted messaging

• Ensure accessibility standards in all communications

• Collaborate with various stakeholders to meet deadlines

• Maintain systems for efficient content creation and repurposing

Requirements:

• 4+ years in customer-facing content creation

• Proven writing and editing proficiency

• Familiarity with accessibility and SEO best practices

• Experience in managing multiple projects under tight deadlines

• Strong collaboration and negotiation skills

Elevate your copywriting career by making a measurable impact in customer engagement at Capital One.
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