Client Lead at Publicis

Elevate your career as a Client Lead with Publicis Canada, focusing on strategic account management and team leadership. This pivotal role ensures cohesive marketing solutions in a dynamic environment.

With over 12 years of progressive CRM account management, you will lead a motivated team while fostering strong client relationships. Your insights will shape long-term marketing strategies while enhancing agency-client integration. This leadership position involves collaborating across disciplines and driving tactical decisions to maximize client satisfaction and agency standards.

Key Responsibilities:

• Oversee all account activities and maintain client communications

• Coordinate with teams to deliver integrated marketing solutions

• Lead development of annual SOW and client performance reviews

• Facilitate training and mentorship for direct reports

• Identify and act on business development opportunities

Requirements:

• 12+ years in CRM account management, with 4+ years in leadership

• Strong experience in cross-channel CRM marketing

• Proven stakeholder management and financial acumen

• Deep expertise in customer journey development

• Excellent project management and creative production skills

Drive innovative solutions and client success as a pivotal leader at Publicis Canada.
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