Strategic Campaign Director

Position: Strategic Campaign Director at BMO
Drive customer engagement initiatives at BMO as a Strategic Campaign Director. This hybrid role focuses on omni-channel strategies and personalized customer experiences.

As a senior leadership figure, you'll translate strategic priorities into viable customer engagement solutions. Your expertise in campaign execution, technology integration, and analytics will propel initiatives such as Next Best Offer and Customer Contact Transformation. You'll collaborate closely with Digital Commerce and Martech teams, ensuring operational success across all channels.

Key Responsibilities:

• Lead the team for omni-channel customer engagement initiatives

• Translate strategy into scalable campaign solutions

• Own execution across customer journey channels

• Partner with Campaign Operations for effective scaling

• Drive transformative Customer Contact initiatives

Requirements:

• 9+ years of relevant experience

• Expertise in data visualization and analysis

• Strong background in customer engagement technologies

• Proven track record in campaign execution leadership

• Advanced decision-making and systems thinking skills

Leverage your strategic insight and innovative leadership to enhance customer engagement at BMO.
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